Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was exactly as described. It was clean, well kept, and in good condition. The beach was a little bit of a walk but doable. Harmony Beach Vacations management, on the other hand, was not helpful. The first 2 days of our stay there was very loud construction going on in the condo upstairs. It was not light hammering but skill saws and loud banging that made the walls shake. When I reported it to management, they stated they did not know about it and would check with the HOA and get back with us. When I called back an hour and a half later to check on the status, I was told they had left a message with the HOA and they had no way of knowing when the HOA would call them back. About an hour later I received a message from management stating the HOA got back with them and construction can occur anytime between 8am-5pm. They stated they had no control over construction on a property they didn’t manage. They said they had one other property available for the week that was $12000 if we wanted to move. That was their only solution. They didn’t offer to work with the HOA, reimburse any money, find out how long the construction would last. Nothing. They washed their hands of it even though they are the ones that get the money for our stay. They became short and hateful when pressed. Thankfully, the construction stopped after day 2; however, management never contacted us to check on anything or to follow-up. When you pay that much money to stay in a condo, it is absolutely their job to do everything in their power to make sure your stay is smooth. They must not have good relationships with their HOAs at the properties if they do not know about major construction projects. I would not recommend booking with this management company.