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"very nice hotel with big room, bathroom, and great breakfast not far from the elephant river"

"This is in a beautiful location! High up in the hills. The hotel is lovely. We arrived and waited for an hour or so. It seemsd abandoned and the telephone number was out of order. So we decided to leave and walk down the hill to find another hotel. So lucky for us we asked a man if he had a tuktuk and it turned out he worked at the hotel sometimes so took us back. Indika was incredile. He looked after us from start to finish. Made sure our rooms were kovely and clean. Brought us refreshments....

"We had 2 rooms: one smelled terrible. Both beds were comfortable when you laid on them; one had bed bugs which we didnt sleep on. Room 104 smelled terrible, even after the staff "cleaned" the room again. When we complained to the manager, he said he didnt smell anything wrong. The hotel agreed to change our rooms the, then changed their minds, then gave me the key after I insisted they do so (long protracted argument) . Room 103 was ok, but staff and drivers were outside the window below...