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"The staff was very friendly."

"Spacious room, very accommodating and friendly staff. "

"All of the above."

"Clean room. Helpful staff. Good location. Nice usen facilities. Good breakfast Pillows a bit hard. "

"Clean room, friendly staffs and easy access to shops. "

"Staff and facility is amazing!"

"Clean room but not spacious "

"It was convenient to get to. The rooms were clean however the bed is hard and the hotel itself is old. But it's good to stay here. "

"Please note that this from the perspective of a westerner (Canada) — This was a very traditional Japanese resort. The baths and hot tub were great. Breakfast was a set menu and traditional Japanese fare — while it was an interesting experience, it was also very non-traditional for us. Best to have a vehicle when visiting here as town and restaurants are a 2 km walk or a $12-18 taxi ride. The staff were great and we communicated through a translation app, as most spoke no English and our Japanese is no better. This provided a truly immersive Japanese experience. "