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"Great service, clean and friendly staff"

"Everything is good except for hard accessible."

"Great staff, helped me with the window issue, thank you! The price was good as well"

"小さいお子さんのいるご家庭での宿泊にはとてもいいですね。今回はホテルでのんびり温泉に浸かって寛ぐ大人の旅行として宿泊しました。 できれば大人だけの階があるといいかな。廊下の声がどこまでも響いて朝5時には起こされてしまいました笑。 客室単独での温度調整ができませんが、寒いと相談したところ、毛布とヒーターをお借りすることができました。 レストランのスタッフさんもとてもいい感じの方が多いです。受付の方には適当な対応をされたことが残念でした。 紅葉の時期にまた利用したいと思います。"

"This hotel was truly wonderful. The rooms were clean, and the staff was both amazing and incredibly helpful. I also thoroughly enjoyed exploring the hiking trails that bordered the river."

"Spa as good and staff friendly. The main high point as have a luggage storage for you. You can early and after check out used. "

"Amazing, amazing experience! My family had such a wonderful time and we are planning to go back to visit. "

"Wonderful staff, comfortable beds, delicious breakfast buffet that features local specialities (meibutsu) such as Nikko yuba in the chawan mushi, miso soup, local greens, etc. Property and bathrooms are a bit dated but our room was clean and well-maintained. Had free bottled water in fridge, slippers and bathrobes. Convenient location. Thanks to the helpful staff!"

"Very clean, great staff, great spa!"

"We had a very comfortable stay. The only downside was that our room was on the second floor, and we didn’t realize there was no elevator. Carrying our suitcases up and down the stairs was quite difficult."

"Its a great place to stay on a budget. I didn't drive so there isnt much you can do in the area at night as buses don't run late."

"this hotel is very good ,very clean and staff are very kind and polite"

"Great hotel!"

"We enjoyed our stay, everything was up to our expectations."

"The room was clean and comfortable. The buffet was delicious."

"Loved our stay here, location was perfect "

"Great breakfast and nice service "

"Would definitely come back for the future and it is great for family stay."

"The stuffs are kinds, amenities at the big hot springs are good. Both dinner and breakfast buffets are great!!"

"Very nice hotel with a great location!"