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"Great service, clean and friendly staff"

"従業員の方々がみんな親切でホテルも清潔感があってすごくいい旅行になりました。"

"Everything is good except for hard accessible."

"This hotel was truly wonderful. The rooms were clean, and the staff was both amazing and incredibly helpful. I also thoroughly enjoyed exploring the hiking trails that bordered the river."

"Amazing, amazing experience! My family had such a wonderful time and we are planning to go back to visit. "

"The room is tiny. But par for urban Japan. The restaurant in the lobby is amazing. Staff was also amazing."

"Good Onsen location"

"Good location,convient,friendly and nice view."

"Great food and onsen experience!"

"We had a very comfortable stay. The only downside was that our room was on the second floor, and we didn’t realize there was no elevator. Carrying our suitcases up and down the stairs was quite difficult."

"Wonderful staff, comfortable beds, delicious breakfast buffet that features local specialities (meibutsu) such as Nikko yuba in the chawan mushi, miso soup, local greens, etc. Property and bathrooms are a bit dated but our room was clean and well-maintained. Had free bottled water in fridge, slippers and bathrobes. Convenient location. Thanks to the helpful staff!"

"New hotel, clean and tastedul, well designed, helpful staff. Everything was perfect. A bit away from the main town, but there is a free shuttle."

"Walking distance to lake, waterfall, and national park. Relaxing and serene atmosphere."

"Great hotel!"

"The room was clean, the staff was friendly and the beds were firm, but comfortable. The hotel was conveniently located in close proximity to Nasushiobara Station, and the bus stops near the West Exit."

"this hotel is very good ,very clean and staff are very kind and polite"

"Would definitely come back for the future and it is great for family stay."

"A"

"フロントのスタッフさんの対応はとても温かく安心感があり、良かった。ウェルカムスイーツやドリンク、湯上がりアイスや夜鳴きそばなどのサービスが充実していてとても良かった。とてもクラシックで上品で趣きのある建物で良かった。スイートルームで広々としていて良かったが、古さや汚れ、破損などが目立つのが気になった。高価だったのもありゆっくりしたかったが、どうも落ち着かないのが残念だった。また館内の暗さや重厚さが少し怖く居心地の悪さを感じた。貸切家族風呂があるのも良かったが、浴室と脱衣所の隔たりが段差のみで、シャワーの湯が脱衣所に飛び水浸しになるのが気になった。 朝食ビュッフェは品数も多くどれも美味しくて良かった。"

"The stuffs are kinds, amenities at the big hot springs are good. Both dinner and breakfast buffets are great!!"