Kyukamura hotels in Nikko, Tochigi Prefecture

"Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!"

"The reception staff were very friendly and helpful though their English is very limited. They seek to please. Breakfast and dinner buffets were tasty and of good quality ingredients, items were always stocked. Large onsen facilities, it never felt crowded. "

"Clean room. Loved the toilet and shower. Food options were excellent. "

"Friendly staff, nice facilities "

"5 minute walk from the train / bus stations, shopping and dining, groceries and coin laundry. Clean room, friendly polite staff. Included breakfast not great."

"We stayed here for 3 nights during October. Our first impression was very positive. we liked the design and spaciousness of the house. We were happy to receive complementary drinks. All the essentials were covered. The instructions were clear and we especially appreciated the guide on how to use the various appliances. Location is near Tobu World Square station. It was easy to walking back and forth. The accessible grocery and drugstore was also great to have and needed for long stays when you have to eat in. While the house was clean for the most part, the chairs would benefit from some deep cleaning to get the stains out. We were disappointed to have not been able fully feel comfortable as far as seating is concerned. The first floor WC window should also be cleaned as there were many insects. With that said, we had a great time overall and would definitely recommend it. We took advantage of the sauna and hot spring which made the whole experience even better. We would definitely be returning and explore other Rakuten stays. "

"Very comfortable bed. Spotless room. The walk up the hill is a little challenging (but do-ble) and we saw taxis. "

"Clean"

"For a supposed 2 star rated hotel was well above that, on par with 3 star anywhere in Australia. Room was very comforable and bed was biggest I have ever slept in, could have fitted 4 people easy."