Shinkashio Onsen Hotels

"Very good place for family vocations "

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"The staff was very nice and helpful, the room was great and the rooftop bath was wonderful."

"スタッフの対応が良かった "

"全てにつけ一流でした。"

"The staff was friendly and very helpful"

"It was easy to find and the entire stay was effortless."

"部屋とても綺麗でした。設備も良く、フロントの対応がとても解りやすく親切でありがたかったです。"

"大浴場があることで、リラックスできてよかった。"

"happy stay"

"Great Service, delicious food, I enjoy the stay very much."

"We had a really nice stay at this hotel. The food was excellent. Chef Oohira is very skilled-the food was surprisingly delicious and the presentation was beautiful. Really high quality ingredients. Also, the rooms were clean as they had just opened a few months ago (Oct 2018). Further, their shuttle service was a bit inconvenient since they only offer 2 times per day to the station but other than that it was an overall great stay here!"

"清潔な客室でとても快適に過ごせました。屋外ドックランは、ウッドチップ敷きで足が汚れにくく、楽しく走っていました◎玄関の足拭きタオルやうんちBOX等の備品も充実しており、飼い主目線の配慮が有り難かったです(^^)温泉や室内ドックランの利用時間が長く自分たちのペースで過ごせました。駐車場から茶臼岳や朝日岳?も見えて景色もいいです。車で10分弱の展望台から見た朝日もとても綺麗で清々しい気持ちになれました。"

"Spacious, bright, well designed room equipped with premium amenities. I stayed with my husband and my 2 years old and we all enjoyed our stay. Especially their activities for kids are amazing . It was memorable trip and will definitely come back "

"良かったです。"

"Good Onsen location"

"Friendly and helpful staff. Room was clean and pleasant, and beds were comfortable. Great for a one night stay, slept very well. The free meal provided was delicious too."

"お風呂の入り口のドアのカビ、ディナーバイキングのお刺身、小さすぎる切り身、色艶悪い。ラウンジのソファ汚い。バイキング会場のスタッフのおもてなしは最高でした。部屋は広くて綺麗でした。屋上の露天風呂は熱すぎず最高でした。"

"The staff was great, spoke good English. The room was clean, and I enjoyed the breakfast. "