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"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"Very good buffet Dinner"

"Excellent most peaceful quiet stay"

"Great location and breathtaking views. Added bonus was the incredible buffet."

"Nice host, place is new. Value for money for a night to stay."

"Room is clean, very friendly staff. The dinner and the breakfast were really delicious"

"The hotel is unique and the food is very good"

"Nice and clean "

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Great place to stay!"

"Very nice place Staff are really nice"

"Authentic room, super experience,"

"The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too."

"Nice hotel, highly recommended!!!!"

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"無人対応だが慣れれば快適"

"Friendly service and good hot natural onsen with nice, great assortment of dishes for dinner and breakfast buffet. The room is nice clean and bed is comfortable. very fast wifi. Everything went well and exceeded expectations"

"Great location, helpful staff, comfortable room, "

"Loved it! "