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"Overall our stay was great. Our room was upgraded to the east wing due to high volume at check in. However on day two the main elevator was not working. Everyone had to use the service elevator or stairs. The service elevator isn’t as nice as the regular one. You had to walk through where they cook the food. We wanted ice one night but both machines were broken on level 3 and 4. It may have been better to stay in the west wing. The food and service were great at Islands Cafe . We also really enjoyed using the hot springs which was the main reason for coming. "

"Always a good place to stay. The bed was so comfortable. "

"Comfortable bed, nice shower, everything great!"

"Clean room, great staffs"

"Awesome views!"

"Great new Hotel! "

"Had a great time. The only flaw was having to eliminate a few harmless bugs. "

"Fridge was not plugged in, hotel extremely run down and filthy. The complete second floor was under demo with glue fumes, dust, old furniture hanging around the hallways. Elevator scary. Bathroom dirty, scum and rust all over tub and faucets. Carpets disgusting with stains . Curtains that don't fit and stained. Outlets don't work and the ones that did were sloppy and hard to keep anything charging."

"Great location with spectacular view from our lake view room "