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"The reason for the terrible rating is - No meal at the Hotel so I ask the reception where I could eat, they pointed me in the direction of a local bar. Had something to eat there at 21:00hrs and by 23:00hrs I was having terrible stomach pains. (before eating at this bar I had had a continental breakfast before leaving the ship at Bilbao) By 02:00hrs diahorrea makes an appearance. There was no staff at the Hotel that I could call and I was too worried about leaving my room. So no help during the...

"Ensemble très agréable,calme assure Lieu idéal avec enfants"

"Room was clean. Shower water goes hot/cold in internals. Hai dryer was too weak and low power - I had to let my hair air dry;"

"Great hotel close to the Gran Via and walkable to everything we wanted to see. The room was spacious and clean."

"All around great value for a hotel near the center of things."

"Amazing location just next to plaza mayor."

"Beautiful hotel at a great location."

"Great hotel to stay! We have a wonderful stay!!"

"Great location and views from the hotel!"

"Very nice hotel"

"Recommend 100%"

"We really enjoyed our stay at the hotel."

"We had a perfect one night stay. Lots of pillows along with an easy to access parking garage and excellent breakfast made for a very easy and pleasant stay,"

"A convenient option in terms of location, with friendly and helpful staff. The property was quite clean and well maintained."

"Staff were friendly and helpful"

"Great location, a minutes walking to Plaza Mayor and other historical locations."

"Very good location, clean and safe would recommend."

"Good overall, I will stay there again."

"Loved staying here. And I would particularly mention Marta on reception who was very kind and helpful. My one small criticism would be that for me, the mattress could have been more comfortable."

"Really well located for the city centre attractions and also if you're staying with your pet dog as the main park is over the road from the hotel and it has a specific dog area. The rooms are clean, but the air-conditioning was very inefficient! Plenty of choice at the continental breakfast."