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"The property is not well maintained, nice rooms but not fully clean (sofa and balcony chairs are not clean at all) and service is not at the level of a 5 stars. Kind service’s attendees are an exception. "

"We arrived around midnight, reception was closed but easy to get in. Breakfast was continetal, fantastic. The room was amazing, especially the tub on the patio. The bed was very comfortable, plenty of pillows. The whole room was spotless, cleaned daily with fresh towels. The staff we met were all very griendly and helpful. Location was fab, a minute from the beach and restaurants. "

"Lovely hotel. Friendly and attentive staff. Very good breakfast buffet with plenty of choices. A la carte lunchtime restaurant and room service were very good. Lovely pool area, quiet and relaxed, plenty of sun loungers. Nice bar and seating areas. Attractive well kept grounds. We had a deluxe suite with private infinity pool: the room was comfortable, well-furnished, clean, with good storage. The private terrace and pool were fabulous and really enhanced our stay. About 20 min straightforward walk to the square and harbour in Elounda and a wide range of restaurants and bars. Very easy to get taxis and reasonably priced. I’d happily return."

"Great hotel on beautiful area. Pools were fantastic and food was really good. Friendly staff - excellent experience "

"We were delighted w our room w its own private pool. Buffet food was super and easy to change for lunch instead of dinner. Staff were very polite and helpful. Facilities were clean and well maintained. Would def recommend for couples and families. The resort is in a steep incline so less suitable for people w mobility difficulties. Ag Nik is a surprisingly lovely town w great restaurants and shops near the lake. Beach near the hotel was perfect. We hope to go back next year! "

"The Staff were excellent "

"Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area."

"Niko is a nice spacious hotel with a few quirks that give it character. There are two pools one on the 9th floor which is knee deep and one on the 5th which is sufficiently deep for swimmers. The views from both pools are excellent and each has their oen bars. Sun beds on the 5th floor are for the early birds to "nab" but as the day progresses availability increases. We did not find any problem getting sun longers on the 9th. The hotel.also has a pontoon into the sea for sea swimmers and there is a small sandy beach which we did not use. The room lighting can be challenging so make sure you are fully briefed, we found it amusing but i see there are some complaints. Thoroughly enjoyed our stay."

"The hotel was very well laid outand the staff were excellent. We had an issue with the room but as soon as we spoke to reception our room was changed. The only niggle (very small) was there no hotel information in the room so we did know for example when the hotel had a gala night."