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"I booked this hotel for my dad and step-mother and I spoke with the staff on two occasions to try to get an early check in. Both times, the staff were so nice and professional. My dad had nothing but good things to say about this hotel- quiet and safe neighborhood, great areas to chat with friends while he was in town, and clean! Right next to a grocery store as well which can be handy. Will be reserving a room here for myself or family in the future!"

"We stayed at University Plaza Hotel every time we come through Springfield. It's wonderful to have a hotel downtown. The fitness room is always great and the location is perfect. We always end our evening with a walk to Tie & Timber Beer Co."

"Very nice hotel, staff were wonderful, easy parking for trucks and trailers. Good breakfast. Clean, safe, and quiet."

"Good breakfast and clean room"

"My husband and I stayed here only for one night while traveling from PA to NM so our expectations weren’t very high but the room was nice and clean as was the bathroom. Overall I would say this is a decent place at an affordable rate. "

"Love the online check in process. Quick and easy "

"Beautiful hotel in super walkable downtown Springfield. Will definitely stay again."

"Great to be able to arrive to a clean welcoming hotel. The front staff were wonderful and very personable."

"Front desk staff was very friendly and helpful! Very nice spot to rest while traveling. "