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"Service is not 5 star. You need to wait long time for reception to pick up your calls "

"New hotel in the tallest building of the city. Staff was generally helpful but could improve. Room was spacious and clean. The biggest downside and therefore the relative negative review was because there was terrible sewage smell in my room. Also there are a lot of people come and dining at the tallest buffet restaurant, making the already small lobby on the 80+ floor very crowded and loud. Overall very affordable for a Conrad but is slightly below the average Conrad standard. "

"Perfect location, always friendly stuffs, nice lounge, but the property is definitely a little old, kind of older than my image, I stayed the property years ago, it’s more pleasant experiences at that time."

"Great breakfast options. Room was slightly rundown. The ceiling light in the hallway of our room was out of order "

"I arrived late new years eve and needed to eat. Since the buffet was the only option, my partner and I ate there. The food was extremely disappointing and not fresh looking at all. We barely eat a couple of plates. I was shocked to see a 856 yuan charge for this. I have eaten in many 5 star buffets all around the world and in China. This was by far the most disappointing. Also, I was unable to take a bath bc the tub would not plug up properly. I asked the staff to fix it but it was not fixed. Overall, the poor dining experience and the bathtub issue lead to a disappointing stay."

"The room is clean , staff are friendly ,very close to shopping centre and dinning facility .. the sauna etc are a bit old "

"A very comfortable stay with attentive service (including robot delivery). The Galleria shopping centre is connected to the hotel via level 5 so theres no needs to go out into the cold to get into the shopping centre! Room is spacious and clean with good amenities. Easy access to the east port of Dalian. Would stay here again!"

"Property is extremely dated in room and lobby. However, it is a very convenient location for touring around the city. Especially taxi fare is inexpensive. Meter starts at RMB$10."

"Only negative as a UK resident is they do not have the +44 dialling code we-up to receive a Wi-Fi login password which means. You have to take your gadgets to reception so they can set them up for you."