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"The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts."

"A wonderful stay in a well maintained great location. "

"Very clean room with great staffs. Walking distance to major cafe, restaurants and Izakaya in Niigata station and Bandai area. Loved this place."

"We had a perfect room with view of the famous bridge Bandai Bridge"

"Comfortable beds snd bedding with a plush comforter and our room had an ofuro japanese tub for soaking! It was a big hotel but easy to check in/out; I especially liked the express checkout. Close to train station and an easy walk to the river. "

"Excellent accomodation, clean, tidy, good amenities and quite comfortable. Bathroom just a bit snug but otherwise very good. Excellent range to choose from for breakfast and had a choice of almost real coffee (automatice machine not barista) but best breakfast coffee yet in Japan."

"Loved the area. Beutiful scenery and really good sushi."

"館内全体的に広々としていました。大浴場もとても広く解放的でした。お湯もとてもよかったです。"

"Central location, all amenities worked, very cheap price and just a small surcharge for breakfast. Very helpful front-desk young lady and a range of extras like iced drinks in the reception area, including ice cubes."