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"Hi, Order two beds but they give me only one,and asked for safe to put my stuff and they never fixed it."

"The main floor and lobby are beautiful, the doorman was a nice touch. Checking was a little slow because there was only one clerk with three people in line. We were given a room on the ninths floor, which had a spectacular view of the Monterrey skyline. The door to our room was an issue, very hard to open and close, it appeared like it was falling off It’s hinges or swollen. We told two different people about it, and we still needed to use our body weight in order to open and close the door. The bathroom had the most issues from the shower not draining to a trickle of hot water from the sink faucet. Overall, it was not a good experience, and we do not plan on staying here again."

"Good breakfast, great service. Excellent location. "

"Breakfast was good and AC was good!!"

"Super clean, New, pretty hotel… great value"

"Everything was good except that I was looking for a small towel to wash my face and I couldn’t find one and also the soap or shampoo it spell rancid the light I had to put the key. Other than that it was good "

"Nice breakfast "

"not in great condition, but in a great location."

"Todo bien "