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"Service was wonderful. Person who checked us in was very understanding of my limitations in the Japanese language. His English was very good. Very welcoming atmosphere."

"Great view over Lake Kusharo"

"It was close to the national park. I loved the vibe of the small town, rooms were dated but clean. Added to the ambience of the town. The onsen was nice. Parking was easy. Close walk to everything."

"Good views from the room. Clean. Friendly staff."

"Beautiful hotel! The free drinks are helpful any time of day (alcohol only in the afternoon and evening). The onsen is well worth a visit: go at 7pm as it's very quiet while people are eating. "

"The person I was traveling with felt the room was claustrophobia-inducing. It is a small room and only has small window at floor level. We checked out and found another hotel. "

"very spacious traditional Japanese room, everything was clean and comfortable. Good facilities like sento and coin laundry available on site. AEON is very nearby for grocery shopping. Hotel was expensive though."

"Hotel is excellent in all areas like food, Onsen, foot bath, afternoon tea, size of room……… Not much to do and see outside unless drive or tour. Different shape of rocks can be seen from room. "

"Stayed in the top floor suite for 3 days and found every penny worth. Great service, great room and great views The only drawback is the distance to Rausu. We did not have a car, but the front desk helped in every possible way for taxi, buses."