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"Really impressive customer service despite being busiest day of year."

"Room perfect "

"difficult for parking"

"It wouldve been nice to have extra supplies in the room already rather than have to ask for stuff all the time. Especially over the xmas period. Hand towels should be automatic. It woukd be nice if you provided face washers also. Otherwise everything was lovely. Please update your compendium if you don't provide the contour memory foam pillows any more. "

"Besides my partners cocktail being made wrong everything was great during our stay. "

"Spacious and clean. We had the two bedrooms - perfect for our family. The surrounding area was not overly busy, close to shops, Vic market. A very pleasant stay."

"Clean room. Convenient. Close to public transport and food options."

"Clean room and friendly staff. Short walk to Melbourne CBD and southern cross station "

"Awesome staff service I booked double bed family room but I think they had other options and offered connecting rooms for kids and staff Gushan had good knowledge about hotel and explained all our questions, room was clean amazing top 20 floor , breakfast was awesome and car parking in building was bonus . Will come again thanks 😍"