Search Cottages in Yarra Valley

"The hotel was very pleasant. Check-in was smooth and the room was clean and spacious. However, upon check-in, the television was on with the Langham introduction addressing me as Mr. despite my booking being for a female guest. This was an unacceptable oversight. I lodged a complaint after the second night and the issue was rectified. Apart from the hotel, the pool was underwhelming and was also very crowded. The highlight was the room and the attractive entrance decorated for Easter."

"Breakfast banquet was lovely. Plenty of variety. Fresh and pleasant surrounds. Staff were helpful and informative. Bathroom products excellent. A welcome card and treat was in our room as we were celebrating a very special occasion. "

"Staff were lovely, was priced really well for what you get. Highly recommend "

"I got offered both an early checkin and a late checkout. This made a significant difference to my experience and I am a very grateful customer. The location of the hotel would be hard to beat - it is right in the centre of everything. The hotel is so new that the bathrooms are sparkling and everything is just lovely. The room service meals were outstanding, and they arrived promptly and with the same quality I would expect if sitting in a restaurant. The room was super quiet and the blackout curtains really did the job. Loved the modern lighting switches and the beautiful bathroom tiles. They could make a couple of minor improvements in the speeds of bar service & housekeeping requests. I hated the AI assistant at the end of the phone, but the humans were all very responsive. I will definitely book this hotel again, but will request a courtyard or city view next time (my outlook was onto a derelict building & couldn’t even see the sky). "

"I was alone traveler so it was ok but the room was tiny. I stayed 1king room. I didn’t have any large suitcase to open fortunately, if I had I would have a bit of problem. Nice and tidy there was no table or space to open my toiletry bag which was a bit of pain. "

"Clean and tidy in both rooms and common areas with some lovely decorations up for Easter. Buffet breakfast had a good selection available and the chef was friendly and also happy to also cook omelette for guests if requested. The lifts are painfully slow even though there are 2 banks of lifts - it’s like it needs to power on each time you press the button. "

"Very clean, Helpful staff"

"Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids . "

"All ok"