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"The room was good but someone had been smoking in it earlier so it smelled like an ashtray. The staff was very helpful and went out of they’re way to help with directions"

"This hotel can only be described as wonderful and perfect in every detail and the staff friendly, and professional still giving you a friendly home away from feeling."

"Renovate the patios! A little paint goes a long way! Awesome shower!"

"Établissement très bien situé très proche du centre ville de Biarritz (5 min à pied), permettant ainsi de laisser la voiture sur ke parking de la résidence (payant mais sécurisé et très pratique car pas de stationnement gratuit à proximité). Personnel très agréable. Les appartements avec très belle vue océan pour 4 sont confortables et bien insonorisés et la kitchenette équipée est fonctionnelle et très pratique. La literie est de qualité. La piscine chauffée et la table de ping pong sont également très appréciables et un vrai plus pendant le séjour. Le petit déjeuner est complet et qualitatif."

"Small but clean room, would recommend "

"The cleanliness of the rooms and communal areas is always very good, the staff are exceptional, friendly and helpful."

"Unfortunately we didnt have time to use the spa.hotel perfect.excellent situation.very quiet and clean"

"The property is beautiful. Well designed and reasonable in size. You instantly feel a sense of home. Staff is very welcoming and easy to talk to."

"Absolute Horror! Worse than a bad Motel. Moldy bathroom and other areas, peeling ceiling, dirty, floor old and missing tile throughout, musty smell bathroom, hardly room to walk to other side of bed, patio door difficult to lock properly, main door was dirty, falling apart and had to slam to get to stay closed, bath tub so high difficult to get in and water leaked outside on to floor, toilet in a dirty closet which to pull pants up had to open door or hit head on the door, hallways mold on walls, etc etc. why out for evening to not have to be in the room any longer than need be. I usually don’t complain but this was so awful and to be listed as a 4* was as far from the truth as you can get. Requesting refund for this severe falsely advertised experience. This would be a 1* at best. Makes me wonder who is providing and verifying these ratings. Stay away!"