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"Excellent service , starting with checkin, and offering support with small things that makes a great difference. Great central location , wide variety of food offerings and personalised hospitality. The Deccan food festival at the restaurant was a great addition. All staff were nice- I would like to specially mention duty manager Rahul and Rupsha in hospitality for going out of their way to make our stay special. "

"Had a pleasant stay at Novotel Chandigarh. The highlight was the exceptional service from housekeeping staff member Jaspreet, who was cheerful, helpful, and professional throughout. He went above and beyond to ensure comfort and even declined a tip, saying it was his duty – truly commendable. All requests, including extra bedding, were accommodated very quickly, making the stay smooth and hassle-free. The food including breakfast options could be improved. Overall, a good and comfortable stay. "

"Great hotel, polite service "

"Super friendly staff, variety of food choices "

"Overall Acceptably Good. "

"Amazing trip, full relaxation, staff very courteous, good quality very good, beautiful peaceful spot."

"We loved our stay in this hotel, it was so quiet with beautiful views around, it’s nice and clean around and nice helpful staff."

"The property was pretty far off from the Kasauli town and the approach road was a narrow winding road full of dirt and potholes. Construction work os also going on. Everytime you decide to visit anybolace, means 30-45 mins of bumpy roads. The staff is pretty indifferent. Called housekeeping, the phone kept ringing and then ended up picked up at reception and the receptionist asked me to called to call the extension again. Similar experience when calling Inhouse dining. Once an ask for full size plates rather than the supplied quarter plates, resulted in delay of 20 mins and delivery of French Fries! Had to call the reception, talk to manager to get it sorted. While I loved the peace and tranquility of the property, I think it needs ton up it's game in services."