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"We loved the medieval elements of the lobby and the views out of our room overlooking the garden. The staff was wonderful - kudos to Maxim our porter and the friendly young lady at the desk - both were so helpful and welcoming. Our stay was lovely and relaxing - we especially liked walking the quiet streets at night."

"There are pros and cons about this hotel. I don't think I will use this hotel again. Pros: Across the street from train station. Room is big and have a lot of counter and shelving space. A few restaurants around and access to groceries. Cons: Front desk is not very friendly. Staff at the front desk take a while to acknowledge customer's presence. Check in and out is very time consuming. They ask for a security deposit on credit card and stated that it will be refund at checkout; but, when I check out, they said that it will be refunded at the end of the day. I have never encounter this in any hotel. I did get the refund but it's impossible to follow up after you have left the hotel and moved cities. Also, it's listed as an apartment hotel; unfortunately, while the room has cook tops and sink, it has no cooking equipment or dishes. When I asked for a bowl and plate at the front desk, they said that it's only for studio room and so they wouldn't provide me with either. This is very strange, and defeated the purpose of booking this room."

"Unfortunately there was no bar or food for hotel guests available due to a private function the hotel was providing elsewhere. This was disappointing considering hotel cost and also the approach the restaurant staff explaining to hotel guests. "

"Clean and friendly staff"

"Small kitchen in room but no tea coffee etc so get your own. Microwave, oven and hob as well as a fridge. Comfy bed. Small breakfast room with limited cold breakfast is available."

"L'environnement est calme. La rue Saint Michel est entièrement refaite. Le seul bémol il n'y a plus de place pour les voitures."

"The apartment was good value for money, centrally located in a lovely little neighbourhood with a supermarket and bakery a two minute walk away. About a 10-15 minute walk from the train station. Staff were lovely and helpful and the building smelled nice and clean when you walked in. The kitchen is very basic, just a large cupboard with a two ring hob, microwave, kettle and fridge and very basic crockery, some of which was not clean - but easily fixed and we managed fine. Bed was very comfortable and we slept well though you could easily hear people coming and going early in the morning. Overall a very pleasant stay in a lovely city."

"A room w a view (14) and twin beds loads of space custom Velvet curtains matching chair and blanket really elegant. Nespresso coffee machine and liquid creamers nice touch. Bath tub was welcome site w my recent fall and shower w rain and hand held also. Hot strong water plush towels. 5 * place. But the managing couple made my 2 nights w their care attention to my sudden immobility and knee injury. Even the stairs were doable but they offered to change me to downstairs from. Breakfast included boiled eggs meat cheese etc well worth the 13E. Be back for sure. "

"The hotel is in a great location in the centre of Toulouse. I arrived on an early morning flight and the staff were very kind and got my room ready early for which I was very grateful."