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"Great hotel,and service! Everything was excellent! The spa,the pools,the food! Thank you"

"The friendliest reception in Bulgaria yet. The staff, amazing. The property, amazing. The location and view (guess) - amazing. There is a restaurant 3 steps away w wonderful food and service, the room was HUGE, parking was a breeze and the breakfast is phenomenal. It’s not modern. It’s old world, clean, quiet, lovely and has good beds. We needed to book this due to a last minute change in plans and couldn’t be happier Note: I should have asked her name, but there was a front desk employee at the time of check in who was so lovely and helpful. I hope her supervisor sees this because she is doing a wonderful job. "

"The staff was extremely friendly, rooms were large and clean. The property stands out compared to other hotels in Bulgaria. "

"One of the best hotels during our recent trip in Europe. Staff was fantastic and accommodations were great."

"Nice location "

"Very clean, big rooms. Hotel has easy parking option. "

"Family of 4 stayed here August 2025. The room was excellent, just be aware I don’t think there is an elevator (I may be wrong). The character of the building with Byzantine-era walls was outstanding. Good breakfast. EXCELLENT location for Old Town Plovdiv. Staff was super-helpful with sorting parking. Great communication prior to the stay. 10/19 - highly recommended! (Reviewed by 55-y.o. experienced traveler w/ teenagers from US)."

"Charming, adorable, quaint hotel with the amenities that modern travelers expect. Accommodating and helpful staff. Wonderful breakfast. Easy walking distance to the Roman ruins. Wish we had been there longer. "

"Brand new, very clean, and a beautiful & unique room layout!"