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"Very friendly staff and family-friendly environment "

"It was a great place, clean and with warm staff..i enjoyed"

"It's was okay they're aware of things they need to fix "

"Have been using Redlands for over 20 years - even celebrated milestone family events at the hotel. Never again - it is in a very poor state of disrepair with many things broken and staff have an apathetic attitude towards customer service. Dont believe the manager when she says the air conditioners are being fixed - we were told the same thing nearly a year ago and still broken. We chose to give Redlands another chance because of the convenience of its location - rather be inconvenienced and stay elsewhere! A great shame! "