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"Excellent"

"Stayed mainly to break up our journey from the Portuguese coast to the Mediterranean coast, but we were very pleased we stayed in the old town and at this hotel. They were both excellent. Beautifully appointed hotel, spacious bedroom and bathroom with lots of character. Friendly and helpful staff, lovely breakfast in a beautiful dining room, unfortunately the restaurant was temporarily closed but we were able to find one within walking distance."

"It is amazing to stay in an ancient castle and they have done it well. "

"This is a wonderful hotel, fantastic location & facilities. Staff are amazing, we really enjoyed staying there, highly recommended. Food was excellent !! "

"First of all, I arrived well after the start of check in, but the hotel was locked up. When I phoned the hotel number it just went straight to answerphone - not a lot of use. I then spent 10 minutes webchatting to the Expedia bot going round in circles - it kept saying the same thing - before I got to a human. Eventually it was sorted and the owner woke up(literally) and came to the door. No apology and he even wanted to charge extra for breakfast. Not impressed. To make matters worse, I decided to have dinner at the hotel. I went and sat down at a table, and the owner came to take an order from another couple. He said he'd get me a menu then promptly disappeared to do some cooking. No menu, no drink, so I went to have dinner in the town. Also, there was no hot water. Not the way to run a hotel. Avoid!"

"👍"

"Fantastic hotel, but the air conditioning had limited control, meaning we had to go to reception at 3am to get it switched back on as the room was very hot. Restaurant is superb quality, not cheap but worth treating yourself, the tiramasu is an experience. "