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"Clean rooms, gorgeous hotel with a lovely pool. Amazing staff; I was able to get my shoes cleaned here along with my laundry. The breakfast is good and we are at the Syrian restaurant they have in the hotel (also amazing). They have two cute cats roaming around and amazing drinks at the bar. The biggest perk is probably the tuktuk driver Lino, who you can message for a ride when necessary (7 am to 7 pm usually). Staff always helps with your luggage and were so helpful. I checked out before breakfast and the had some yogurt, fruit and granola put aside for me to take in the morning. "

"Super good"

"Beautiful location on the lake with fabulous vistas and shoreline walking paths"

"Beautiful location with a view to die for, paradise garden surroundings and super accomodating, friendly staff. Great places to explore all around. Absolutely loved it and recommend!"

"This hostel is a great choice in Santa Cruz. It's right in front of the dock so no rolling your suitcase over rocky paths. It's also a 4 minute walk to the party hostel Free Cerveza if you want to get that energy and use their dock, and a 10 minute walk to nice kayaking, paddleboarding and swimming. I stayed in a Private the whole time. The first was Balto and the second was Toliman. Toliman was gorgeous and had a lake view - would be great for a couple. I think I preferred Balto because at night it was cozier and quieter. Family dinner is wonderful at this hostel and such a core part of the experience. I participated every night and loved it. The food was great and the company was amazing. There are also different activities each night and the Open Mic Night is a blast. People from all over the town come for it. The highlight was Sam who was our hiking guide for the sunrise hike. The hike itself was gorgeous; on top of that Sam was really an expert not just with knowledge of the area but also with ensuring our safety and enjoyment. It's technically a short and easyish hike but I have chronic pain and limitations. Sam ensured that I was doing okay, had me hike at the front of the pack to help control the pace, and even gave me cookies because the sugar helps your body. We also learned so many interesting things about the volcanos, the lake and the local Mayan culture."

"Everything was great "

"Amazing "

"The exterior is why you’re here - the room’s themselves are solid but not standout. Still a great stay overall; highly recommend. "

"Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything! "