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Hacienda Grande Hotel

3.0 star property
Colonial hotel with 24-hour business centre and 24-hour front desk

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Hacienda Grande Hotel offers a genuine retreat with its peaceful garden and expansive terrace. Guests appreciate the attentive concierge team, practical laundry facilities, and dedicated outdoor entertainment space that complete the experience.

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Exclusive Single Room

Exclusive Single Room

Exclusive Single Room

Highlights

Patio
Individually furnished
Individually decorated
Smart TV
Private bathroom
Rainfall showerhead
Cable channels
Laptop workspace
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room

Highlights

Patio
Individually furnished
Individually decorated
Smart TV
Rainfall showerhead
Cable channels
Wardrobe
Desk
  • Sleeps 2
  • 2 Queen Beds

Economy Double Room

Highlights

Patio
Individually furnished
Individually decorated
Smart TV
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Kilometro 189 Carretera Interamericana, a Quetzaltenango, San Cristóbal Totonicapán, Quetzaltenango

What's nearby

  • Monumento a la Marimba - 12 min drive - 12.9 km
  • La Democracia Market - 14 min drive - 14.6 km
  • Quetzaltenango Central Park - 14 min drive - 14.3 km
  • Quetzaltenango Cathedral - 14 min drive - 14.3 km
  • Parque Zoológico Minerva - 15 min drive - 13.6 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 14 min drive

Restaurants

  • ‪Internacionales Tacos Tabasco - ‬12 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬10 min drive
  • ‪Domino's Pizza - ‬12 min drive
  • ‪Star Coffee - ‬13 min walk

About this property

Hacienda Grande Hotel

Property highlights
Consider a stay at Hacienda Grande Hotel and take advantage of a terrace, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and an outdoor entertainment area.
Other perks include:
  • Free self-parking
  • Self-service breakfast (surcharge), a banquet hall and a 24-hour front desk
  • Concierge services, tour/ticket information and 1 meeting room
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
More amenities include:
  • Rainfall showers and free toiletries
  • Smart TVs with cable channels
  • Wardrobes/cupboards, patios and recycling

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to noon for a fee: USD 5 for adults and USD 5 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5
  • Private picnics

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 17 February 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for self-service breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Hosted evening meal: USD 5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Hacienda Grande Hotel Hotel
Hacienda Grande Hotel San Cristóbal Totonicapán
Hacienda Grande Hotel Hotel San Cristóbal Totonicapán

Frequently asked questions

Is Hacienda Grande Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hacienda Grande Hotel?

Self-parking is free at this property.

What time is check-in at Hacienda Grande Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hacienda Grande Hotel?

Checkout is at noon.

Where is Hacienda Grande Hotel located?

Situated in San Cristóbal Totonicapán, this hotel is 2.5 mi (4 km) from San Andrés Xecul Church and within 9 miles (15 km) of Monumento a la Marimba and Edificio Rivera. Quetzaltenango Central Park and Trama Textiles are also within 9 miles (15 km).

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Reviews

Hacienda Grande Hotel Reviews

5.6

7.4

Cleanliness

2.0

Location

6.8

Staff & service

8.0

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

6/10 Okay

Lilian, Lynwood

Liked: Cleanliness, staff & service
There is no heating or AC Also there is no fresh meals, limited options
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jamas lo usen / Never stay here

Llegue y el hotel estaba cerrado, nunca pude usar la reservación. Aun están revisando que hicieron con el pago. I arrived at the hotel and it was closed. A total disappointment, not a loyalty place.
Stayed 1 night in Jan 2020

4/10 Poor

maynor

Stayed 3 nights in Mar 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020