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"AVOID!!! This is a run-down hostel in a converted building vaguely masked with some bling to look like a hotel. Hanging wires in the corridor with empty (?) picture frames on the walls. Doors without proper locks and you can slide your hand under the door it’s so loose. There was no cold water and they couldn’t fix it. Breakfast was absolutely meagre and cold, they didn’t even have milk. Beds hard and uncomfortable. Silverfish in the bathroom. They have a kitchen block IN THE MIDDLE of the hotel next to bedrooms and the bangs and clanging of metal plates goes well past 2am with the staff running around and shouting at each other. The hotel is misrepresented online, they just take large groups which cannot escape once they arrive by coach. Not safe for female travellers. AVOID."

"Excellent breakfast, really good options and very fresh!"

"Beautiful hotel in great location juat inside city walls close to Kalon Minor. Staff were very helpful (thanks for the birthday cake). Extensive buffet breakfast. Lovely roof terrace. Good sized rooms. "

"Great staff. Friendly, helpful, kind. Clean rooms and interior. Good breakfast."

"The staff were kind and very accommodating. The room was nice. Clean and good value. The WiFi worked decently well. The air conditioning worked well. The breakfast was very good. Location is very convenient. Only thing to be improved is that the roof could be developed more with nice tables and chairs to hang out at. It would be nice to have breakfast up there too."

"Great choice for Khiva. Comfortable small hotel in a perfect location for exploring the old city. The in-house travel service can arrange rides and tours to all of the local sights. Highly recommended."

"The staff at Khan’s Palace helped me very last minute when another hotel messed up my reservation. The room was spacious, breakfast was fantastic, and it is well located to explore old Khiva on foot. "

"Decent hotel in Khiva, although more rundown looking in person conpared to the pictures online. Kitschy architecture throughout. The room was large and clean, overlooking the pool, which was closed for the season (late November)"

"This was the nicest hotel i stayed in on my whole Uzbekistan trip. The rooms are set around a courtyard and the staff were lovely. There was a bit of a mess up with a double booking, but they dealt with it really well. "