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"One of the best stays in the whole of Japan. The staff were so helpful, from the first step into the property they treat you like a 5* guest. Checkin was super simple, and they even do bookings on your behalf. Access to the station is next door, and the bus stops and trams are just outside. You get a free gift for your stay from a shop in Amu plaza just downstairs. Breakfast had a variety of Japanese and western. Everything felt like luxury. We would return in a heartbeat. Thanks for an unforgettable stay. "

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"Great location and very central to shops and castle "

"Great onsen"

"Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table "

"Great location"

"Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help."

"Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience "

"Great! "