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"guest rooms are outdated and not well cleaned"

"Great location, plenty of food and shopping in the area. Decently sized rooms as well. "

"The hotel is new and clean. location is good, if walk slowly, it’s about 10mins walk from the station. Onsen is good, its not crowded after 11pm. If the lighting in room’s toilet is brighter, it will be perfect."

"Not far from the station, very close to the main city attractions. Great options for dining around the area."

"I can get refund for services :)"

"Amazing location. The hotel was well located and the service was impeccable. Highly recommended. "

"It was a quick taxi ride to everywhere we wanted to go. Staff were friendly and helpful"

"Nice hotel with friendly staff"

"First time in Sapporo with family of 4. Great location as it’s close to lots of restaurants. The rooms were very spacious as well. Also multiple convenience store like Lawson & Seico Mart around the corners. There is also a small grocery store near by and a laundry place close by to do laundry if needed. Only down side was the temperature outside was so hot (32-42 degrees Celsius) and the AC can only set to a max of 20 degrees Celsius which was hard to sleep. Good thing the next day we asked the staff to check the AC, but there was nothing they can do and offer us a fan which helped a lot as it would help circulate the air in the room. "