Los Angeles Hotel Guide - Deukmejian Wilderness Park hotels in Los Angeles, United States of America.

"I am writing to formally express my serious dissatisfaction regarding my recent stay at your hotel. The condition of the room was extremely unacceptable. There were mosquitoes everywhere in the room, and I was constantly bitten while trying to sleep. The situation in the bathroom was even worse, with a large number of mosquitoes flying around. Because of this, it was almost impossible for us to take a shower, brush our teeth, or wash our faces comfortably. The level of hygiene and cleanliness was far below what any guest should reasonably expect from a hotel. In addition, we were unexpectedly charged extra fees for parking, we weren’t parking our car, at the time of booking or check-in. This was very frustrating and felt unfair. Furthermore, the staff member who assisted us during check-in had a very rude and unfriendly attitude. Instead of providing proper customer service, the behavior made us feel unwelcome and uncomfortable. Overall, the environment, service, and unexpected charges made this one of the worst hotel experiences we have had. Due to these unacceptable conditions, I am requesting a full refund for this stay. I hope your management team will take this complaint seriously and respond promptly with a fair resolution."

"Clean and great location Shuttle to Burbank airport was a breeze"

"Hotel is expensive with parking Wi-Fi being extra however, amenities are broken. Hot tub was broken down. Gym had no air-conditioning. Not worth the money and needs repair two out of five stars I suggest finding a a place with more value"

"Nice room"

"Just they need to upgrade the bathrooms "

"Good breakfast "

"LOVED our stay. It was a perfect location, safe, quiet and easy parking. Staff was helpful and we would definitely stay there again."

"Did not go to the pool"

"Loved this stay. The neighborhood was quiet and close to shops. The home was clean and the host even left us a little snack to start our day. When we needed an extra day she allowed us to extend the contract. It was peaceful sleeping there every night. I would highly recommend staying here for anyone looking in the Burbank area. "