Diablo Holidays

Yes all was really well organised

Courteous and helpful staff. Clean, great amenities

Always have an a.zing time at RIO. Rooms are ckean and spacious

My room was fine but my daughter and her family were up all night because of a party going on in the room next door. They asked for a different room and were told the hotel was sold out (this was on Thursday night). They asked for security to come up at midnight to ask the guests to lower the volume. The front desk said they would need to come downstairs for any complaints. So they went downstairs (after having to get up and get dressed). They were told that security would be up to address the noise problem. They didn’t come up for another HOUR.

The room was clean and staff were nice and helpful. But the bed is so firm it hurts the back when you wake up. It's not the regular bed that you get from other hotels Also our room shares a wall with the elwvator(rm 2967) and you can hear and feel the elevaor going up and down all day all night. It was not sound proof. But our room has a nice view of the strip. So that was great!