Indoor pool, 2 outdoor pools, open 10 AM to 9:00 PM, free pool cabanas
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Reviews of Best Western Plus Paradise Hotel Dilijan

3.5 out of 5
Best Western Plus Paradise Hotel Dilijan
156 Kamo Str, Dilijan, DLJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatevik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service is great, location is amazing, pools are wonderful, breakfast food abundant in variety.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hovhannes, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent breakfast and dining, 2 pools and friendly staff.
Stayed 1 night in Jul 2023

10/10 Excellent

DJON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for weekend
Very good service, clean rooms and amazing facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Elie

Stayed 2 nights in Jun 2023

10/10 Excellent

Grigory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Zara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open air pools are great, heated and warm even in cold weather. Renovation in rooms needed but overall stay is excellent
Stayed 1 night in Jun 2022

10/10 Excellent

DR HAKIMUDDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!!! Food was super tasty!!
Stayed 1 night in May 2022

8/10 Good

Elena

Stayed 1 night in May 2022

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
It was amazing gateway! Great hotel, very clean and tidy! Friendly staff.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about hotel and insane nature of Dilijan
Stayed 1 night in Oct 2020

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really great place.
Stayed 1 night in Jul 2020

10/10 Excellent

Tatev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel with nice views and nice pool. There are 2 pools, and th water is nice and the view is nice.
Stayed 2 nights in Aug 2019
Response from Marketing Manager on 26 Aug 2019
Dear Guest, Thank you for taking your time and leaving such a great review, we are delighted that you have enjoyed your stay with us, hope to host you once again in our hotel, best regards team Paradise.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff friendly and hardworking, however there is a strong sewage odor that emerges continuously from the bathroom....this needs to be ameliorated to make it a really great property....pools fantastic, pool bar and covered lounge are in a very beautiful setting.
Stayed 2 nights in Jul 2019
Response from a on 31 Jul 2019
Dear Guest, Thank you for taking your time and leaving a review, we would like to apologize for the inconvenient, best regards Team Paradise

8/10 Good

Lydia

Liked: Cleanliness, staff & service
Paper thin walls
Very nice hotel with friendly staff, breakfast was not the best. Wifi was good. One thing made our stay uncomfortable is the thin walls between rooms !!!!, you could hear other people as they were in yr room. We had next door bang on the wall because we had the tv on with normal volume!!! I will not stay there again for sure.
Stayed 2 nights in Jul 2017

4/10 Poor

Eliza, Dilijian, Armenia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Shake down for cash
Receptionist told me my reservation was not in their system. Told me I could have a room if I paid in cash. As soon as I started making calls to other hotels, she found my reservation. My room was clean, but the bathroom ventilation wasn't working, the mattress felt like cardboard, the phone didn't work. Three times staff knocked at my door, because they couldn't call me, brought me complimentary tea, then cake, then a flip phone so the manager could speak with me, to apologize for the mix up at reception. I was trying to work, in between these visits. Then a loud party started in the next room . Walls were paper thin. I complained, and staff said they could move me. Why, I asked, could they not move the noisy neighbors or tell them to be quiet? They took my suggestion, and the neighbors (I suspect they were hotel staff, not guests) went away. Breakfast was served , starting from 8:30a.m. I had an 8a.m. meeting across town. They offered me a box lunch - bologna and cheese slices, 3 rolls w/ butter, cake and cookies. No coffee or tea. Entrance walkway was not entirely cleared of snow, taxis cannot drive up to drop off guests in front of the entrance.
Response from HR Manager on 27 May 2017
Dear Eliza, Thank you for taking your time and writing a comment. We sincerely apologize for your bad experience while staying in our hotel. You have mentioned about a party going on next to your room, I am quoting (I suspect they were hotel staff, not guests) I would like for you to be sure that our staff is made of professionals and never would act in such a way. And we started our breakfast at 6:30 in the morning specially for you. We hope to see you soon. And hope you will have great experience next time.

10/10 Excellent

Narek, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place Delijian
it was great!

8/10 Good

Mamajanyan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious food
Front desk was very nice and polite. Food was delicious. The hotel was just a little bit far from everything.

8/10 Good

David

Liked: Cleanliness, staff & service
Excellent -- attentive, helpful and friendly -- staff!! My room was very clean and was kept clean during my 6 nights in the hotel. The restaurant was also excellent. There are three pools in this hotel, which is also impressive. I am more negative about three matters which are probably less relevant for most people. First, the gym is a dangerous disaster zone and should be avoided. Neither of the running treadmills worked during my rather lengthy stay. None of the equipment worked and the two weight machines were in a dangerous state. It really shouldn't be expensive to bring in better (at least functional equipment) equipment. Second, the largest of the two outdoor pools seemed rather dirty and the water had a strange smell. There was a worryinglt dirty ring around the top edge of the side of the pool. As for the strange smell, given that the water of Dilijan is of an excellent quality and plentiful, I found this particularly odd. The strange smell might come from the chlorine used. However, having swum in hotel pools around the room (including at least 20 African countries!), I have never previously encountered such a strange smelling pool!! Still, the area around the pool was kept very clean and there were staff available to provide towels, etc.. I did not try the other two pools which looked perfectly clean from a distance. Third, the hotel room air conditioning was loud and dysfunctional. Given, the cool mountain nights, air conditioning should be needed for most people
Stayed 6 nights in Aug 2023

2/10 Terrible

Gagik

Disliked: Staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in a gorgeous spot in Dilijan. We've loved our stay here. The breakfast is delicious and perfect!
Stayed 1 night in Jan 2020
Response from David on 16 Jan 2020
Dear guest, Thank you for taking your time, and leaving a review. we are delighted to read your review and happy that you have enjoyed your stay with us. we hope to host you again soon. Best regards Team Paradise

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ок))
Бесплатный теннис и бильярд, также есть небольшой тренажерный зал и бассейн с сайной

10/10 Excellent

chris , taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay with reasonal price.
The hotel is excellent! The room is spacious and cozy. Although it's a bit far from downtown. But taxi won't cost you much. Or else is a 70 minutes nice walk. I love hiking.

8/10 Good

Chiara, Trento

Liked: Cleanliness, staff & service, property conditions & facilities
Albergo piacevole e staff gentilissimo
L'albergo è dotato di molti servizi, personale estremamente disponibile, colazione a buffet ottima così come il ristorante in terrazza. Unico difetto, nella nostra camera non c'era l'aria condizionata, sebbene nella descrizione dell'hotel fosse specificato che ogni camera è dotata di climatizzazione. Nel complesso comunque un soggiorno più che soddisfacente.