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"Beautiful hotel to stay ."

"Breakfast and dinner were excellent plenty to choose from. Staff friendly. Lovely room. "

"Expedia…. I accidentally put the wrong dates in for my stay, and I only realised once I’d booked, basically the wrong month.. When I tried to amend it they wouldn’t, they told me to cancel my booking (with no refund) and re book.. so I never actually stayed and the hotel got paid tegardless"

"Lovely room, staff very welcoming, great choice for breakfast"

"Very nice good quality "

"Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice. "

"Breakfast was good, though staff weren't clearing tables so a big queue soon built up. Problems with the coffee machine slso meant we had to go without. Room was clean and spacious. A lot of areas in the spa were out of order so it was basically a pool & sauna. Service in restaurant was poor and extremely slow. Food was generally good but not as described on the menu eg banoffee icecream was actually vanilla, and cherry cheesecake was actually strawberries & raspberries, neither of which was mentioned on ordering. But the worst was that one of our party had a large piece of greaseproof paper in their chicken pie. This meal was deducted from the bill but wasnt removed from the table and no substitute offered. "

"yes it was ok"

"Excellent stay again Second time Solo female traveller Felt very safe and welcome Walkable to Norwich cathedral Excellent restaurant on site Walkable to Sainsbury's if needs supplies Great wi fi for meetings "