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Holiday Inn Norwich City by IHG

4.0 star property
This Norwich hotel is steps from Carrow Road, offers in-room WiFi for emails, and easy access to Riverside Walk and the historic Castle.

Choose dates to view prices

Just a short walk from Carrow Road, Holiday Inn Norwich City offers a comfortable stay with a gym, WiFi, and dry cleaning. Enjoy breakfast at the on-site restaurant and relax with evening drinks at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €86
includes taxes & fees
21 Jun - 22 Jun

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About this property

Holiday Inn Norwich City by IHG

  • Upscale hotel near Carrow Road Stadium
  • Located close to Norwich Riverside Walk and Norwich Castle, Holiday Inn Norwich City by IHG provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • A 24-hour front desk, a front desk safe and 1 meeting room
    • A banquet hall, multilingual staff and smoke-free property
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 150 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Free infant beds, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Norwich City by IHG pet-friendly?

Yes, Holiday Inn Norwich City by IHG allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on 21 Jun 2026 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Norwich City by IHG?

Self-parking is available for GBP 7.95 per night.

What time is check-in at Holiday Inn Norwich City by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Norwich City by IHG?

Checkout is at noon.

Where is Holiday Inn Norwich City by IHG located?

Located in the heart of Norwich, this hotel is within a 5-minute walk of Carrow Road Stadium and Norfolk Broads. Norwich Riverside Walk and Norwich Cathedral are also within 1 mi (2 km). Norwich Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault anything about this hotel, easy check in, clean accommodation and well stocked bar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, very clean and great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for two nights. No complaints. Room was clean and comfortable. The bed and pillows made for a perfect sleep. Close proximity to many stores and about a 15 minute walk to Norwich City Center.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Staff & service
The room is a little tired and so is the bathroom. But the bar and reception is nice plus an added bonus- some really lovely and helpful staff 👍
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Gema

Liked: Cleanliness, staff & service
The room was comfortable, and the staff were very kind and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great breakfast and close proximity to shopping in Norwich.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Keely

Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, hotel was clean and parking easy
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Hipolito

Liked: Staff & service, amenities
The location was good, the room was average and the pillow was terrible. T
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect, clean and spacious
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sharon

Nice friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eady convenient location for visiting me grandparents
Stayed 1 night in Dec 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Friendly staff. Good location. Affordable parking. Decent breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome at reception, a large clean room with 2 double beds and a view of the football stadium. Good bar and lounge area with big screen tv. Breakfast was fine standard hotel buffet. Good location and a comfortable stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, room, staff and service were excellent. The bed not so much. Very hard and sagging towards the middle. Nevertheless a pleasant stay and we will be back.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities
Good sized room. Nice selection for breakfast. Friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Room clean and tidy, staff were pleasant and attentive. Special shout out to Bill who manned the bar in the evening, good crack and very nice chap
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely two night stay, room was very clean, staff was friendly and helpful and breakfast was hot and great choice of food to choose from.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service
Nice hotel for the price, but not the most cmfortable of beds.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with helpful staff. Fantastic breakfast selection and comfy beds.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Phillippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay in this hotel and was convenient for what we were in Norfolk for. Breakfast was generous with plenty of choices for everyone.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room and stars are excellent, and very helpful. Great place to stay for central Norwich.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and great staff recommended
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy in all areas. Midday check out is a massive bonus. We didn't have breakfast, therefore can not comment about that.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful reception staff, extremely helpful
Stayed 2 nights in Sep 2025