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"Luxurious Hotel in fantastic location overlooking Big Ben. Professional staff and great facilities including a spa and pool plus several places to eat and drink. Easy walking distance of many London Attractions. "

"Staff were very helpful - customer service is definitely high priority for them. Lent us an umbrella for a walk in the rain. The room was very nice, the TV was modern with Chromecast built in meaning you can watch anything streamed from your phone. No restaurant but they will deliver food to your room or you can eat in the area next to reception. Nespresso machine, microwave and fridge meaning you can also make your own snacks easily if you want. Nice central location with easy walks to public transport. Hotel was very clean throughout. We used the on-site parking for a surcharge which was secure and straightforward. "

"Great location and the room was clean and comfortable with smart decor - was pleasantly surprised as thought it would be noisier as so central but quiet during the night Single room was spacious too for central London "

"Some building works going on during my stay, but a great nights sleep, at a very useful central location - would recommend and definitely stay here again."

"Loved the location, the staff is extremely friendly and helpful. "

"Just posted hat we needed for an overnight stay "

"Mo and the team were amazing! From the time we arrived at the property to the time we left, the staff was attentive, friendly, and oh so helpful. Loved our suite and even breakfast each morning at the property was a sweet delight. My hubs and I will return! "

"This hotel was beautiful and the staff were very helpful. I hope to stay at this hotel again on my next trip to London. "

"Great location only short walk the Paddington Station. Staff and friendly and helpful. Room was clean and comfy! we had a great night sleep. Highly recommend this hotel."