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We loved the family room. With two single beds and two bunk beds (one each for our two children) - we had plenty of room. Breakfast was great and the two kids were free. Great location for all of the museums- you can literally see the Natural History museum from the hotel. Only drawbacks were that ...

The hotel staff were very helpful as we had just arrived on a repatriation flight from NZ. The reduction in facilities was due to the virus and not a fair reflection of the hotel.

The room was very comfortable and the hotel was conveniently located for getting to heathrow airport early the next day. We found a really good deal to stay here and went for dinner around the corner. Unfortunately we were disappointed that we couldn't use the pool in the evening as it had already ...

Very clean and had all that I needed for a quick layover. The free local bus takes you from the airport to the hotel’s doorstep in a few short minutes. The free coffee and the vending machine in their lobby selling UK power adapters (£8 each) was a very thoughtful touch.

Extremely fast check-in and check-out. Clean property. Everything about the room was perfect. The only bad thing is the food in the restaurant downstairs.

Beautiful room! Very nice staff who were attentive to all of our needs.

The afternoon tea we had was not the greatest i dont't know if it is to do with the pandemic but felt the scones were not fresh.

The hotel is located at a very good place where you can walk to Big Ben (20 mins). Many restaurants nearby and the staffs are very helpful. However, the rooms a little small. Thank you, team! ❤️

Quality of accommodation and service and also location

Great location hotel is clean with friendly staff- room service prompt and excellent foot!! Very satisfied customer and will return for sure

Comfortable property in a convenient location, with easy access to restaurants, shopping, museums and galleries.

This hotel apartment is absolutely lovely. It lacks nothing. I stayed in the One Bed Suite for three nights and enjoyed the interior design, the view and the lovely bathroom. If you do stay at the top floor, you will find yourself day dreaming and appreciating the view as it draws strong attention ...