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"Love the staff clean room "

"After having a rough experience with my airline (flight cancellation), my disposition changed from poor to good with my experience at this local Hyatt House. They offered a shuttle to and from the airport. From the shuttle drivers to the front desk to the bartender..everyone was pleasant. I enjoyed the food and especially the checkout at noon (not sure if this is a California thing)? I would 100% stay here again as it made my 24 hour flight delay more bearable. I stayed 5/10/26 to 5/11/26."

"Is so good"

"There was duck poop in the pool and bathtub. Water was not working right"

"This hotel has a convenient location for the train station and staff there are wonderful."

"I feel bad writing this because my beliefs teach me to either say something positive or stay quiet. However, I believe the purpose of these surveys is to help identify issues so improvements can be made. Unfortunately, we had a very disappointing experience during our stay. When I arrived and opened the cabinet door to place our food in the refrigerator, the door immediately fell off because it was broken. I called twice requesting it to be fixed, but nothing was done. Later that night, when I sat on the bed in Room 130, the bed leaned heavily to one side and felt broken. I contacted maintenance, but I was told it was too late (around 9:30 PM) to repair it. They did offer another room, but since I was traveling with my children and we had two connected rooms, moving was not really possible because there were no other connected rooms available. The next morning, I tried to make coffee, but the coffee machine in the room was not working. I called the front desk, and they told me I could get coffee from the restaurant instead. However, when I went there, the server only allowed me one cup and said each guest needed to come personally. I understand the policy, but the front desk had informed me that since our coffee machine was broken, I could get coffee for all four of us. In the end, I only took one cup because it was not worth arguing over, and I could easily buy coffee elsewhere. Unfortunately, the issues continued. When I went to take a shower, there was a medium-sized c"

"Room was clean but breakfast was running out of food and you can hear cars outside and water sounds the walls and windows are not very insulated"

"I didn't utilize either service."

"Rooms were very clean, excellent job by the staff"