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"Absolutely nothing wrong with the Hotel. Brilliant . 5 Star. Unfortunately, Hotels. Com only charged for one person to have breakfast during our stay, so as soon as we arrived i had to pay a further £42 for my wife's 3 breakdasts. I alco had already paid About £45 in taxes and Fees to Hotels.Com, which i would have not incurred if i had booked directly with the hotel. So lesson learnt. About £90 out of pocket due to Hotels.com more than required. However as i said the Hotel was terrific . "

"This hotel always goes the extra mile "

"Perfectly located for shopping and eating out. The staff were really helpful and polite. Room was lovely and clean and the selection of complimentary tea and coffee was great. Breakfast was perfect with. Plenty to choose from. "

"Perfect- but for fire alarms"

"Room a good size, bed so comfortable. Eptionally c"

"Everything was amazing staff friendly, atmosphere was phenomenal. Ee did two toyrs abd Elliot was great, shame we didnt meet a ghost. The only small thing was, the coffee could have been hotter at breakfast"

"All the staff were very responsive and helpful.i had lost my phone charger and they went out of the way to try to find it and to charge my phone up for me."

"Lovely accommodation, really clean and well set up. We had a fantastic stay. Great customer service from start to finish- so friendly and helpful. Many thanks "

"The friendliness of the staff, the excellence of the food and the comfortable room made our stay 5 star. Don't miss Teds' tour. T"