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Reviews of Šport Hotel Donovaly

3 out of 5
Šport Hotel Donovaly
Donovaly 81, Donovaly

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jana

Stayed 2 nights in Dec 2022

8/10 Good

Lizete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
For our needs it was a very good hotel. Clean, reasonable breakfast, nice swimming pool. The hotel is geared to families with small children, which we are not, but it was nice to see all those lovely kids. Not enough English speaking channels on TV.
Stayed 2 nights in Aug 2019

6/10 Okay

Zoltan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nicely renovated hotel with quite a few glitches
The hotel is nicely renovated, it is very beautiful and properly cleaned. However, there is room for improvement. Both our check-in and check-out went extremely slow and we also had to wait for our turn for more than 20 minutes. Staff members were kind and helpful, but none of them (including the receptionist) spoke English. They confirmed via e-mail that we can get a double room, but finally we were given a twin one and they did not change it for us. In the room there were only one towel, one bathrobe, etc. and it was quite an effort to ask for one more because of the language barrier. Unfortunately, we could not sleep after 7 am because of the noise in the corridor (I guess other guests were going to have breakfast and all of their words could be heard in the room). Although there is not a wide choice at breakfast, all the available food and drinks were fresh and tasty. The wellness facilities were in a perfect and clean condition, we liked them a lot and we could use them even on the day of check-out which was great. The WiFi was fast and reliable and there was a strong signal in our room. Upon check-out, the receptionist wanted us to pay for our stay while we had done so on hotels.com in advance and it took several minutes until this was confirmed (she had to call somebody and again because of the fact she did not speak English). Given the fact that our stay was not cheap at all, we found these glitches especially unpleasant (we had high expectations).
Stayed 1 night in Jan 2018

8/10 Good

Tatjana, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for family. SPA & saunas clean .
Restaurant staff Melanie and Monika are professional. Girls speaks English , very friendly. SPA & pool are big, clean. The furniture around all resort is in very good condition. Just little bit disappointed about the size of room 106, to small for 2 guests. Thank you very much. Stay in hotel from 18-24 .01.2018
Stayed 6 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient and nice location.
The staff was very kind and helpful. There is a great wine store at the hotel. It was great to end a day with a good wine. Rooms were clean and there is a parking right at the hotel back yard. We had a room view to the Boynice castle and it was perfect. Definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Geen service, basic kamer voor een hoop geld!
Nagenoeg iedere week overnacht ik in hotels en over het algemeen ben ik positief, maar dit hotel was uitzonderlijk teleurstellend, slechte service tegen een belachelijk hoge prijs, 138,- euro per nacht inclusief ontbijt. Waarschijnlijk omdat er nauwelijks gasten waren was de service bizar slecht, het zal hopelijk beter zijn op drukke dagen. Het ontbijt na de eerste nacht was heel eenvoudig, na de 2de dag was er geen ontbijt meer! Ik kon naar mijn werk letterlijk zonder ontbijt. De kamer was heel basic. Bed + bureau zonder sfeer. Geen koffie, thee of waterkoker. Eenvoudig badkamertje. Omdat ik voor mijn werk continue reis maak ik regelmatig gebruik van de "laundry service", dat bestond niet in dit hotel. Ook niet nadat ik duidelijk had gemaakt dat ik er gewoon voor betaal. Er is ook een spa en zwembad. Ik heb alleen de sauna gezien, deze was op zich goed. Echter hangt er een enorm vieze geur in de gangen en vertrekken van de spa, ik heb zelfs navraag gedaan naar de herkomst. De openingstijden tot 21.00 in de avond zijn aangegeven. Maar in rustige tijden dan sluit de spa. Kortom veel betaald voor geen service, Ik heb mijn klacht kenbaar gemaakt, maar het personeel kon alleen de schouders ophalen. Op de vraag wat ze verwachten van mijn referentie kreeg ik geen antwoord. Ik kom hier nooit meer!
Stayed 2 nights in Oct 2021

8/10 Good

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi se nám líbilo. Pro děticky vše vychytane do detailu;)
Stayed 2 nights in Jul 2019

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Kyungsik

Disliked: Staff & service, property conditions & facilities
Very uncomfortable
It was not convenient to check in and out. I booked twin bed, but prepared yet. In checking out, they paid double pay in spite of prepaid on Hotels.com. In the room, I could not use any electricity.
Stayed 1 night in Jan 2018

8/10 Good

Patrik

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Boris

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Peter, Trencin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Spokojni sme boli,rad sa tam vrátime