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Reviews of The Originals City, Hôtel Le Gayant

3 out of 5
The Originals City, Hôtel Le Gayant
20 pl. Pierre Brossolette, Douai, Nord

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 207 reviews" "
Rating 8 - Good. 96 out of 207 reviews" "
Rating 6 - Okay. 16 out of 207 reviews" "
Rating 4 - Poor. 5 out of 207 reviews" "
Rating 2 - Terrible. 4 out of 207 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This was perfect for us on a stop to the alps. Very clean and staff could not have been anymore helpful. Would recommend the breakfast.
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed one night, very nice hotel, clean, near enough to town to find a good restaurant, good range of breakfast options though no cooked hot food. No noise problem at all a we had a room not overlooking either road. Can imagine it might be slightly noisier if facing the main road but even so, good glazing should deal with that. Bathroom needs towel rails fitted because as soon as you've used a towel there's nowhere to hang it apart from one tiny metal hook high up on a wall.
Stayed 1 night in Sep 2022
Response from L Equipe du Gayant on 3 Oct 2022
Merci beaucoup pour votre commentaire.Nous sommes ravies que vous ayez apprécié l'établissement ainsi que le petit déjeuner.Au plaisir de vous revoir,

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has a perfect location for us and we have used it several times already. It is as expected (condition, cleanliness, service). We just find it rather impersonal. But we will stay again.
Stayed 2 nights in Oct 2019
Response from Reception on 23 Nov 2019
Un grand merci pour ce gentil commentaire ! Nous sommes ravis que vous ayez apprécié les services et la propreté de l'établissement. Au plaisir de vous revoir, L Equipe du Gayant

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly. Hotel decor is old and need a revamp. Breakfast is ok and definitely not value for money. Breads did not seem fresh. They don’t have a kitchen as such, they just warm up food in the oven or microwave. Hotel bar is limited. Not kettle in the room, had to ask for it and it was quickly provided. No English channels on TV. Hotel is not value for money, quite the opposite.
Stayed 4 nights in May 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Had everything we needed, this time we even had a kettle (the last visit there was no kettle). The breakfast is great and the prepared meals are really tasty as was the wine. Easy parking. Nothing negative to say. Good value for money
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

This hotel is positioned between 2 busy main roads so road noise is areal negative ,we found it very difficult to sleep. We were on the ground floor so did not have a window instead we had a tilt and turn glass door when we stayed it was very hot so had limited ventilation at night the combination of heat, no air and road noise spoilt our stay. We went for an evening walk and were surprised to find 350 meters from the hotel a prison the prisoners were shouting from the windows at first we thought we were mistaken so when we got home we went on the internet and yes it was a prison so not the best of locations.
Stayed 1 night in Jul 2018
Response from Front desk on 28 Jul 2018
Hi, Thanks to take time to write a comment about your stay. We are sad that you didn't enjoy your stay. We don't have air conditioning and it's written on the website. Normally, we never had this weather on the north of France and don't need it. It's an exceptionnal year. We are sorry that you have problem to sleep. We are between 2 little streets but there isn't a lot of noise at night. For the prison, she's situated at the other side of the center nearby Cuincy, not far from us, but the hotel is quiet and you are at 10 minutes on walk from the center of Douai. We are sorry that you were lost in the wrong direction. Best regards, The Gayant's team

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for one night stay
We stayed one night at the hotel after visiting Canadian war memorials. Room was clean and offered good value for the price we paid. Parking was easy and the staff were friendly.
Response from Aline on 15 May 2018
Thanks a lot for your comment. We are very happy that you enjoy your stay. Hope to see you again ! Best regards, The Gayant's staff

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
Very pleasant place to stay with good access to the surrounding areas and easy walking to a good restaurant. Very helpful and pleasant staff.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Nice simple hotel. Very nice staff. Secure parking. I have stayed here twice now and would do again.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel plenty of car park space.
An overnight stay booked on the internet. Clean, modern, small room but nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Some form of a title goes here
It was OK, but also my first stay in Douai. Would have to compare price to the Ibis and such for a better feeling for teh area. Nice staff and good breakfast. Rooms are a bit dated and heating so-so.

4/10 Poor

disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for business men on one night visit
The room was very basic ,only one cup between two of us,the plastic cups we used one night from the bathroom were not replaced the next day,toilet rolls not topped up ,we had to request one from reception.the breakfast was very basic and over priced.We were asked to pay our bill on the 2nd day of our 4 night stay.Restaurants very hard to find open in the evening.definitely a 2 star hotel.

10/10 Excellent

cécile

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pratique et agréable, personnel agréable et arrangeant ! Je recommande
Stayed 2 nights in Apr 2024
Response from L Equipe du Gayant on 5 Apr 2024
Bonjour,Merci pour ce gentil commentaire !!!Nous sommes ravis que vous ayez apprécié votre séjour.Au plaisir de vous accueillir de nouveau au Gayant

6/10 Okay

Guillaume

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bryant entre les chambre
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charlène

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel en très bon état, chambres confortables et bien insonorisées, petit déjeuner standard mais varié. Bon séjour.
Stayed 1 night in Nov 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Très bon accueil, Hôtel très propre, lit spacieux, petit déjeuner en supplément à volonté.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
When I arrived there, it was closed and I could enter the hotel by the check-in machine in front of gate. Overall, it is great place.
Stayed 6 nights in Oct 2023

10/10 Excellent

Fabrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Elisabeth

Stayed 1 night in Sep 2023

8/10 Good

Gerard

Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Mathieu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passage à Douai - facile d'accès, qualité de la literie correcte. Pdj OK, il manquait juste des oeufs.
Stayed 1 night in Sep 2023

8/10 Good

Rikhardur Orn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !
Stayed 2 nights in Aug 2023

8/10 Good

NATHALIE

Stayed 1 night in Aug 2023

10/10 Excellent

simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Dilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort de proximité
établissement choisi à l'occasion d'une participation à un colloque et pratique pour sa proximité avec le réseau de circulation et avec le centre de Douai.Très bon accueil, chambre vaste (surclassée) et confortable, petit déjeuner très correct... tout serait parfait si ce n'est l'insonorisation qui n'épargne rien des rentrées tardives et bruyantes de pensionnaires peu soucieux de l'existence des autres clients. Par contre, aucune nuisance à signaler de l'extérieur.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon hôtel, je recomande
Stayed 1 night in Jun 2023

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Amandine

Stayed 1 night in Mar 2023
Response from L equipe du Gayant on 2 Jun 2023
Un grand merci pour la note !L Equipe du Gayant

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour malgré le bruit
Belle chambre mais les murs sont fins, le voisin du dessus a laissé fonctionner sa télévision pendant deux jours très fort jusque tard le soir. Hormis ce petit problème le séjour c'est très bien déroulé la chambre est très propre et confortable.Le personnel d'accueil et de ménage est très sympathique
Stayed 3 nights in Apr 2023
Response from L Equipe du Gayant on 2 Jun 2023
Merci d'avoir pris le temps de rédiger un commentaireNous sommes ravis que vous ayez apprécié votre séjour chez nous.Pour ce qui est de la télé très fort, n'hésitez pas à le signaler à la réception afin que nous intervenionsEn espérant vous accueillir de nouveau,L Equipe du Gayant

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel cool, bel accueil .
Hôtel sympa, bel accueil, RAS .
Stayed 2 nights in Mar 2023

10/10 Excellent

Thibault

Stayed 1 night in Feb 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil vraiment agréable, la gérante a eu la gentillesse de prévoir un surclassement dans la mesure où une autre chambre était dispo. Ce sont des personnes a l écoute et de bons conseils quand aux activités possibles
Stayed 1 night in Feb 2023
Response from Hôtel Le Gayant on 6 Feb 2023
Un grand merci pour ce gentil commentaire !Nous sommes ravis que l'accueil et les conseils vous aient plu.Au plaisir de vous accueillir de nouveau,L Equipe du Gayant

10/10 Excellent

Françoise

Stayed 1 night in Jan 2023
Response from Equipe du Gayant on 6 Feb 2023
Un grand merci pour cette note maximale !Au plaisir de vous revoir,L Equipe du Gayant

10/10 Excellent

PIERRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from L'équipe du Gayant on 17 Jan 2023
Un grand merci pour cette note, au plaisir de vous revoir prochainement.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from L'équipe du Gayant on 17 Jan 2023
Un grand merci pour cette note positive, nous espérons vous revoir bientôt.

10/10 Excellent

Carine

Liked: Staff & service, amenities, property conditions & facilities
Hôtel propre et bien situé
Stayed 1 night in Nov 2022
Response from Equipe du Gayant on 2 Dec 2022
Un grand merci pour cette note !Nous sommes ravis que vous ayez apprécié votre séjour chez nous.Au plaisir de vous revoir,L Equipe du Gayant

10/10 Excellent

Martin

Stayed 6 nights in Oct 2022
Response from L Equipe du Gayant on 26 Oct 2022
Un grand merci pour cette note maximale !Au plaisir de vous revoir,L Equipe du Gayant

8/10 Good

Julien

Stayed 1 night in Oct 2022
Response from L Equipe du Gayant on 26 Oct 2022
Merci pour cette noteAu plaisir de vous revoir

8/10 Good

Priscilla

Stayed 1 night in Oct 2022
Response from L Equipe du Gayant on 12 Oct 2022
Merci pour cette note.Nous sommes ravis que vous ayez apprécié votre séjour.Au plaisir de vous revoir,L Equipe du Gayant

8/10 Good

Jason

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from L Equipe du Gayant on 3 Oct 2022
Merci pour cette note.Au plaisir de vous revoir,

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from L Equipe du Gayant on 3 Oct 2022
Un grand merci pour cette note maximale !Au plaisir de vous revoir,