Downtown Lowell Holidays

Hotel is located in a great part of Boston and very convenient to airport and sights. We had an issue with the heat in the room and stag was very responsive and immediately checked on the heating unit - it couldn’t be fixed, so they moved us to another room very quickly. All staff were professional and very pleasant!

Great, convenient location. Too bad they were under construction so there were naturally some things unavailable - not the end of the world. However only two elovaters available and there were a number of students staying at the hotel attending a conference which caused the elovaters to be tied up and waits to go to or from your room were pretty lengthy.

Clean and large rooms, very central, lovely staff

Thank you for the cool corner suite on the 9th floor! We stayed over after attending a Bruins game. Short stay but nice place. Good location for our adventures. We’ll stay again if when we are back in Boston! Ty

Biggest problem was that I never got the email with the access codes after checking in online. The place has no personnel on site, so I couldn't get in when it was really cold outside. Had to call customer service, where it was resolved. Within a few minutes. I could hear pretty much everything that went on in the room next door, and even when people just went up and down the stairs in front of my room, I could hear everything. The view out of the window is pretty terrible. It's basically just looking into other peoples' pretty wild back yards. Perhaps in the summer it looks a bit nicer.