Dear Warren, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

Dear Eran,Happy New Year to you and to your loved ones! We hope you had a wonderful celebration. Thank you very much for choosing Shangri-La Dubai and taking your valuable time to post your feedback on Expedia.As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to read you had a wonderful experience and enjoyed our services whilst staying with us. Thank you for your excellent remarks, it was our pleasure to be of service to you during your visit. We thank you for your patronage and look forward to welcoming you back at Shangri-La Dubai in the near future. With kind regards,Hakan OzelGeneral Manager

Dear Kailey,Thank you for taking your valuable time to share your honest review on Expedia following your patronage at Shangri-La Dubai. We very much regret the shortfalls occurred during your visit and that we fell short in meeting your expectations with regards to our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Thank you for your detailed feedback, rest assured that all these points brought forward by you were addressed with division directors involved to tackle further and ensure to avoid any similar occurrence of such flaws in the future. I do hope that you will give us another chance to welcome you back at Shangri-La Dubai so that we would exceed your expectations and redeem ourselves. Rest assured, we will try our best to give you a great hotel experience that so many of our guests have grown so fond of.Sincerely yours,Hakan OzelGeneral Manager

Dear Meyani,Thank you very much for choosing Shangri-La Dubai for your children’s recent stay and sharing your wonderful review on Expedia.We are happy to read that they all enjoyed their overall experience and were satisfied with our products and services during their visit. Our goal for our guests is always to experience Shangri-La Dubai’s unique spirit of hospitality and a feeling of being taken care of. And we are indeed happy to read that we were able to meet your expectations and create a memorable experience for your family. Our heartfelt gratitude for their patronage and we are looking forward to welcoming you and your family back again at Shangri-La Dubai in the near future. With warm regards,Hakan OzelGeneral Manager

Dear Amer,Thank you for staying at Shangri-La Dubai and taking your precious time to post your honest review on Expedia.We regret to note that we fell short in meeting your expectations with regards to your guest room experience. We have noted your feedback with on the areas concerned and will certainly discuss the matters at length with our division directors involved to look at ways to tackle the points brought forward. Your comments are very much appreciated and will assist us in our efforts to continuously enhance the quality of our products and standards.Thank you for your patronage and we hope to welcome you back again at Shangri-La Dubai in the near future so that we would have the chance to exceed your expectations and give you a great hotel experience that so many of our guests have grown so fond of.Sincerely yours,Hakan OzelGeneral Manager

Dear Maria-Nazare, Thank you for staying at Shangri-La Dubai and taking your valuable time to post your honest review on Expedia. We regret to read that we fell short in meeting your expectations with regards your guest room experience. We have noted your feedback on the areas concerned and have instantly addressed the matters with our division directors involved. Rest assured, the necessary measures are marked to ensure future the instance of similar flaws will be avoided. Thank you for bringing this forward, your feedback will certainly assist us in our efforts to continuously improve the quality of our service standards. We hope that you will give us another chance to welcome you at Shangri-La Dubai in the future so that we would exceed your expectations and give you a great hotel experience that so many of our guests have grown so fond of. With kind regards, Hakan Ozel General Manager

Dear Sahil, Thank you for taking your precious time to share your feedback on Expedia. We are happy to learn that you were satisfied with our services rendered during your visit and we appreciate your kind remarks. It was our privilege to serve you throughout your stay and we look forward to welcoming you back at Shangri-La Dubai in the not too distant future. With best regards, Hakan Ozel General Manager

Dear Ahmad, Thank you for your patronage at Shangri-La Dubai and taking your valuable time to post your review on Expedia. We are pleased to read that you had an excellent stay with us and that you found our hospitality and location amazing. Thank you for your positive feedback, it was our privilege to be at your service. We are certainly looking forward to welcoming you back again at Shangri-La Dubai soon. With best regards, Hakan Ozel General Manager

Dear Raja, Please accept our sincere thanks for staying at Shangri-La Dubai and taking your precious time to share your positive review on Expedia. We are delighted to read that you found our products and services excellent and had an amazing overall experience during your recent visit. Our aim is to continuously provide the highest and uncompromising services to our guests and our dedicated and highly motivated colleagues accommodate the needs of our valuable guests, such as yourself, with utmost care, rendering the services straight from their hearts. Your generous thoughts on our cervices and attention given by our colleagues are indeed appreciated. Our heartfelt gratitude for your patronage, it was our privilege to take care of you. We look forward to warmly welcoming you back at Shangri-La Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

Dear Shalini, Thank you for taking your valuable time to post your honest review on Expedia following your patronage at Shangri-La Hotel, Dubai. We are delighted to learn you had a pleasant stay and were satisfied with our services. Thank you for your excellent remarks, it was our pleasure to take care of you. We have also noted your comments on the areas of improvement and will certainly address the matter with our relevant division directors involved. Your feedback will certainly assist us in our efforts to continuously improve the quality of our products and facilities. Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back again at Shangri-La Hotel, Dubai in the near future. With best regards, Hakan Ozel General Manager

Dear Abdulaziz, Thank you for taking your precious time to write and share your review on Expedia. We are very excited to read you were satisfied with your stay experience and were happy with our services. Thank you for your excellent remarks, it was our pleasure to be at your service. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. With warm regards, Hakan Ozel, General Manager

Dear Guest, Thank you for taking the time to post your positive review on Expedia. We are delighted that you enjoyed your stay with us, it was our pleasure to be at your service. Thank you for kind remarks. We are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the future. With best regards, Hakan Ozel General Manager

Dear Gregory , We would like to thank you very much for choosing Shangri-La Hotel, Dubai for your recent stay and taking your time to post your precious review on Expedia. It is wonderful to learn that you had a pleasant experience with us, it was our privilege to be at your service. We are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. With best regards, Hakan Ozel General Manager

Dear Nadeem, Many thanks for sharing your review on Expedia. We are happy to note you were satisfied with our services, it was our privilege to take care of you. Our heartfelt gratitude for your patronage and we are looking forward to welcome you back at Shangri-La Hotel, Dubai in the near future. Best regards, Hakan Ozel General Manager

Dear Guest, Thank you for taking your precious time to write and share your beautiful review on Expedia. We were honored to host your family and yourself during your week visit at Shangri-La Hotel, Dubai and delighted to read that you all had a great stay. We are happy to learn you were very satisfied with your experience and that we were able to make your stay a memorable one. It was our privilege to take a special care of your with our colleagues. We cannot thank you enough for your kind compliments on all our services and products, we certainly look forward to welcoming you and the larger number of family members next year at Shangri-La Hotel, Dubai. With warm regards, Hakan Ozel, General Manager

Dear Guest, Thank you very much for choosing Shangri-La Hotel, Dubai to stay and for taking your time to post your experience on Expedia. Thank you very much for your kind comments about our hotel proximity. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Hakan Ozel, General Manager

Dear Pranav, Thank you for taking your precious time to write and share your experience with us on Expedia. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, thank you for your positive remarks. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel, General Manager