When I originally booked this hotel I booked for the wrong date. Since I had had to pay for the hotel when I booked it and there was a no refund policy I was at the mercy of the hotel. I immediately contacted them and they changed the date for my reservation, no problems. We got in late but that was no problem, as the receptionist is at the front desk 24/7. There is no air conditioning as in many European hotels, but it was not a problem as Dublin is cool, even in July. There also was no elevator, but the hotel provided someone to bring our bags to our room (a BIG plus for my wife). The street was noisy below but the hotel provided earplugs. Really nice and clean. Mattresses are good. Looking forward to my full Irish breakfast.