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Reviews of Club Dubrovnik Sunny Hotel

3 out of 5
Club Dubrovnik Sunny Hotel
Iva Dulcica 38, Dubrovnik

Reviews

8.2

Very good

Rating 10 - Excellent. 183 out of 569 reviews" "
Rating 8 - Good. 278 out of 569 reviews" "
Rating 6 - Okay. 85 out of 569 reviews" "
Rating 4 - Poor. 14 out of 569 reviews" "
Rating 2 - Terrible. 9 out of 569 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service
Lovely stay
Good stay, looked after well. Can see this being a lovely spot for families at height of season. Half board, felt the choices were a little limited but tasty and good enough. No complaints overall.
Stayed 4 nights in Oct 2023
Response from Vlado on 18 Dec 2023
Dear Guest,Thank you staying at Club Dubrovnik Sunny Hotel by Valamar and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We hope to welcome you at Club Dubrovnik Sunny Hotel by Valamar again.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Valamar was just perfect for us. The view from our balcony was not great but we hardly spent much time in the room to make it an issue. The hotel staff are very helpful and polite. A special thanks to Karmen at reception for trying to get us a room with a better view but they were not better than what we had been given so stuck with the room we got. The room was adequate & clean. Shower was brilliant. Towels were clean but were tearing and disintegrating as we were using them. Water leaked from the shower into the bathroom floor. It was a nuisance but managed around it. Bed was fine but the pillows provided were far too soft and did not provide support for neck. The Hotel is situated in a very nice location. The view was spectacular. The beach is quite secluded which was nice. The pool area is quite big and clean. Perfect for a chillout Holiday. The restaurant was staffed well which meant tables were cleared promptly. The floor is being constantly kept clean. The food bar is constantly wiped and kept clean. The food is promptly replaced or replenished. The variety is decent. There is something for everybody but as an Indian of course the food was terribly bland. My suggestion would be to have fewer varieties but make them good. It was not separated by vegetarian and non vegetarian. Guest were mixing the spoons. The vegetarian section needs to be completely separate to the non veg. Again staff here were very polite and helpful. All in all a very nice comfortable stay.
Stayed 12 nights in Sep 2023
Response from Vlado on 4 Oct 2023
Dear Guest,Thank you staying at Club Dubrovnik Sunny Hotel by Valamar and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We are proud of our devoted team as they are the ones who make your experience memorable and I will make sure to share your kind words with Karmen.I must apologize for the few issues you encountered in the bathroom.We always welcome our guests’ feedback and use it to constantly improve our service. It will be our pleasure to see you again at Club Dubrovnik Sunny Hotel by Valamar.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Vlado on 8 Sept 2023
Dear Guest, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Star Hotel that is nearly a 4 Star!
We were really impressed by Club Dubrovnik Sunny Hotel. The lovely staff and the amazing selection of food was 4 star standard easily!! We would recommend this hotel.
Stayed 4 nights in Aug 2023
Response from Vlado on 6 Sept 2023
Dear Guest, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We are proud of our devoted team as they are the ones who make your experience memorableWe do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Sasa VasiljevicHotel General Manager

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Maro World was excelent for all aged children.
Stayed 7 nights in Aug 2023
Response from Vlado on 3 Sept 2023
Dear Guest,Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We are happy to hear that you liked Maro World, great entertainment center for kids of all ages. We hope to welcome you at Club Dubrovnik Sunny Hotel again.Warm regards,Sasa VasiljevicHotel General Manager

8/10 Good

Christine

Stayed 9 nights in Aug 2023
Response from Vlado on 12 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sasa VasiljevicHotel General Manager

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort,friendly staff .Food plenty of variety,only downfall no kettle in room to make coffee
Stayed 7 nights in Aug 2023
Response from Vlado on 29 Aug 2023
Dear Guest, On behalf of all our Club Dubrovnik team, I would like to thank you for staying at Club Dubrovnik Sunny Hotel by Valamar and for all your kind words. We are proud of our devoted team as they are the ones who make your experience memorable.We are happy to hear that you liked good selection of food at our restaurant.It will be our pleasure to see you again at Club Dubrovnik Sunny Hotel.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice services and has a lot of great facilities inside the resort. My family and I very much enjoy our stay and looking forward to coming back in the future time.
Stayed 3 nights in Aug 2023
Response from Vlado on 21 Aug 2023
Dear Guest, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in lapad accessible by bus nice hotel and amenities
Stayed 4 nights in Aug 2023
Response from Vlado on 15 Aug 2023
Dear Guest,Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We are happy to hear that you enjoyed your stay and that you liked our peaceful location surrounded by nature. We hope to welcome you at Club Dubrovnik Sunny Hotel again.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for families. Maro World for children is amazing. Can't fault the food (fresh, varied and delicious!), other than that drinks at evening meals is limited to water, anything else you need to buy. Sadly the drinks by the pool bar are very expensive, which was a sentiment echoed by several guests we spoke to. Luckily the hotel is walking distance to a lovely parade of shops. Close to transport links into the old city. Short walk to the Coral Beach Club, where you'll find crystal clear water. Overall, I'd stay again.
Stayed 8 nights in Jul 2023
Response from Vlado on 13 Aug 2023
Dear Guest,Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We are happy to hear that you loved our newly opened entertainment center Maro World, which is perfect place for kids of all ages.We hope to welcome you at Club Dubrovnik Sunny Hotel again.Warm regards,Sasa VasiljevicHotel General Manager

8/10 Good

Jasmina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new Maro World is amazing for kids. The beds were too hard and pillows too aoft. Buffet dinner Need more loungers around thw pool. Great access to CopaCabana beach and easy bus ride ($2E) to Old town.and breakfast ok for the price.
Stayed 3 nights in Jul 2023
Response from Vlado on 26 Jul 2023
Dear Guest, Thank you for booking Club Dubrovnik Sunny Hotel by Valamar and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We are glad to hear that you loved our newly opened Maro World. We hope that we have earned your trust to stay with us again. Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Beatrix

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay!
Stayed 2 nights in Jul 2023
Response from Vlado on 24 Jul 2023
Dear Guest,Thank you staying at Club Dubrovnik Sunny Hotel by Valamar and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We hope to welcome you at Club Dubrovnik Sunny Hotel by Valamar again.Warm regards,Sasa VasiljevicHotel General Manager

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location, with views is lovely. Hotel service and staff in general were excellent.
Stayed 3 nights in Jun 2023
Response from Vlado on 27 Jun 2023
Dear Guest, On behalf of all our Club Dubrovnik team , I would like to thank you for staying at Club Dubrovnik Sunny Hotel by Valamar and for all your kind words. We are proud of our devoted team as they are the ones who make your experience memorable.We are glad that you enjoyed your stay with us.It will be our pleasure to see you again at Club Dubrovnik Sunny Hotel by Valamar.Warm regards,Sasa VasiljevicHotel General Manager

2/10 Terrible

Asha

Travelled with family
Disliked: Staff & service, property conditions & facilities
Response from Vlado on 22 Jun 2023
Dear Guest, Thank you for choosing Club Dubrovnik Sunny Hotel by Valamar and for sharing your experience. We are sorry to read that you were not satisfied with our service. We always strive to provide the best possible guest service and we will discuss and use your comments to improve. Warm regards,Sasa VasiljevicHotel General Manager

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Very good food with huge choice
The best thing on this hotel is food and wellness ( swimming pool and gym). Big disapointment were the rooms ( terrible pillows,quilt,bathrobe), very uncomfortable. Also during our stay the outdoor amenities were under reconstruction ( no possibility to use sunbeds, no outdoor pool, a lot of dust and noise around the hotel).
Stayed 4 nights in Mar 2023
Response from Vlado on 22 Jun 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sasa VasiljevicHotel General Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good for 3 Star
Very good 3 star hotel with beautiful pool area and amazing views, the staff are always very friendly. A very good mid range hotel. Food was also very good with the all inclusive light option.
Stayed 5 nights in Sep 2022

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous! Will stay here again if I come back to Croatia for sure.
Stayed 2 nights in Sep 2022
Response from Vicko R. on 26 Sept 2022
Dear Rebecca,Thank you for booking and for your beautiful feedback. We are happy to hear your great comments , they motive us to keep up the good work.We are looking forward to seeing you again.Warm regards,Vicko R.Hotel Manager

6/10 Okay

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms were very standard. The bathroom was pretty dated. Bathroom shower door was leaking . Beds were very uncomfortable. Our rooms had two twins pushed together instead of a queen bed . All inclusive food bar had a variety of pretty low quality items. Beach behind the hotel has stretchers tin a charge basis even though is advertised under the hotel site. Drinks at the pool were pricy with very minimal alcohol.
Stayed 4 nights in Aug 2022

10/10 Excellent

Márta

Stayed 5 nights in Aug 2022
Response from Vicko R. on 31 Aug 2022
Dear Marta,Thank you for taking the time to rate our hotel. We hope to welcome you again.Warm regards,Vicko R.Hotel Manager

6/10 Okay

Leilani

Travelled with family
Liked: Cleanliness, amenities
Family friendly. Nice pool and area. Nice beach nearby.
Stayed 8 nights in Aug 2022

8/10 Good

DARIO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Vicko R. on 9 Aug 2022
Dear Dario, thank you for taking time to rate our hotel. We look forward to see you again. Warm regards, Vicko R. Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Lovely staff and nice pool area! Great service and would definitely consider a return visit.
Stayed 5 nights in Jul 2022
Response from Vicko R. on 6 Aug 2022
Dear Guest, On behalf of all our hotel team, I would like to thank you for staying with us and for all your kind words. We are proud of our devoted team as they are the ones who make your experience memorable. It will be our pleasure to see you again. Warm regards, Vicko R. Hotel Manager

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was great the food was amazing and the staff was very friendly. My wife was very excited about seeing Venice but after visiting Dubrovnik she was very happy that we spent 2 more days in Dubrovnik than in Venice.
Stayed 5 nights in Jul 2022
Response from Vicko R. on 10 Aug 2022
Dear Zachary, thank you for being our guests and for this beautiful review. I hope we will have a pleasure of welcoming you again. Warm regards, Vicko R. Hotel Manager

8/10 Good

Lindsey

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
I thought the hotel room was very simple, clean and nice. I did not like that the only thing in the shower they provide is one hair/body wash soap. For how much you pay per night they should have shampoo, conditioner and body wash. Also, we stayed for a week and our sheets were never once changed. The staff at the front desk were mostly nice, but sometimes there would be people in line and they would all be talking behind the desk not serving customers. The pool is beautiful, the water aerobics class is a blast and probably a highlight of the entire trip. Was quite shocked that there was a woman tanning topless right beside small children at the pool though. The breakfast food was ok. No syrup for pancakes. The lunch and dinners were delicious. All the potato options were always good, the pizza was good. Wish there were more cooked vegetables for meals. Our room on Expedia included “full board” which when we arrived they told us basically means full board light, which is essentially breakfast, lunch and dinner and drinks during those meals included. Any other drinks outside of a meal had to be purchased. The pool bar had lots of options! The waiters and waitresses were all extremely kind! Beautiful view of the mountains off behind the pool and beach. Easy access to the city bus. If you go to stop 5 and wait for bus #6 it will take you to the Walls of Dubrovnik. Just make sure you have small bills on you to pay.
Stayed 6 nights in Jul 2022
Response from Vicko R. on 18 Jul 2022
Dear Lindsey, Thank you staying at our hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. Also, we will use your inputs, communicate with our staff and implement everything possible to become better and improve our service. We hope to welcome you again. Warm regards, Vicko R. Hotel Manager

8/10 Good

Amanda Louise

Travelled with family
Liked: Cleanliness, staff & service
Beautiful setting with great view. Wide variety of food and located within easy reach of Dubrovnick by bus. Lovely big swimming pool and beach.
Stayed 7 nights in Jun 2022
Response from Vicko R. on 18 Jul 2022
Dear Amanda, thank you for being our guests and for this beautiful review. We are glad that you enjoyed your stay and we look forward to see you again. Warm regards, Vicko R. Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , I highly recommend
Great place , location is very good , staff very helpful.
Stayed 7 nights in Jun 2022
Response from Vicko R. on 18 Jul 2022
Dear Guest, thank you for being our guests and for this beautiful review. We are glad that you enjoyed your stay with us and we look forward to see you again! Warm regards, Vicko R. Hotel Manager

10/10 Excellent

michelle

Stayed 2 nights in May 2022
Response from Vicko R. on 16 Jun 2022
Dear Michelle, thank you for being our guest and for this lovely review. We are glad that you enjoyed your stay and we look forward to see you again. Warm regards, Vicko R. Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Amina, panama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There can be different variety for the food i didn’t like it much
Stayed 1 night in Sep 2019

8/10 Good

ACJC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food has good varieties. Employees r helpful . The room needs more comfy pillows .
Stayed 7 nights in Sep 2019

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a good 3* hotel, the staff are all friendly. The hotel offers an ‘all inclusive light’ option, which means drinks are only included at meal times, and have to be paid for throughout the rest of the day/night. The food is very good, even as a vegetarian I found there was a good choice. The hotel is close to a beach, but a bus or taxi is needed to get into Dubrovnik centre. The buses are frequent & taxis are about £10-£14 each way for a 10 min journey. Pool area is lovely, lots of space & beautiful views. We had a lovely holiday staying in this hotel!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2019
Response from Vicko Rakigjija on 2 Sept 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vicko Rakigjija Hotel General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, the pool and views were amazing, never struggled for Sunbed’s even when late up. Food was great, shame there was no all inclusive for drinks other than with meals as that did get expensive. We went all inclusive light so had meals and drinks and meal times included. Highly recommend the evening tuk tuk to the mountain!
Stayed 7 nights in Aug 2019
Response from Vicko Rakigjija on 2 Sept 2019
Dear Guest, Thank you for booking Valamar Club Dubrovnik Hotel and for your feedback. We are happy to hear your great comments , they motive us to keep up the good work. We are looking forward to seeing you again at Valamar Club. Warm regards from Dubrovnik, Vicko Rakigjija Hotel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Vicko Rakigjija on 29 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vicko Rakigjija Hotel General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great: the room with a view, proximity of the beach, the pool, food, property grounds, services...
Stayed 9 nights in Jul 2019
Response from Vicko Rakigjija on 22 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vicko Rakigjija Hotel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Vicko Rakigjija on 24 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vicko Rakigjija Hotel General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent swimming pool + setting, efficient and friendly staff. We were impressed by the way they dealt with power cut (after a storm, not the hotel's fault!)
Stayed 10 nights in Jul 2019
Response from Vicko Rakigjija on 24 Aug 2019
Dear Guest, Thank you for booking Valamar Club Dubrovnik Hotel and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We hope that we have earned your trust to stay with us again. Warm regards from Dubrovnik, Vicko Rakigjija Hotel General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to dislike! I got the value for the money paid.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Vicko Rakigjija on 13 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vicko ________________________________________ Vicko Rakigjija Hotel General Manager

4/10 Poor

Lorena

Liked: Cleanliness
Disliked: Room comfort
Unsafe shower
The bathtop was extremely high and unsafe. To get out of the shower was scary and extremely high. A person over 55 or not in a good shape will not be able to get out of the shower without help.
Stayed 4 nights in Jul 2019
Response from Vicko Rakigjija on 15 Aug 2019
Dear Guest, Thank you for choosing Valamar Club Dubrovnik Hotel and for sharing your experience. We are sorry to read that you were not satisfied with our service. We always strive to provide the best possible guest service and we will discuss and use your comments to improve. Warm regards from Dubrovnik, Vicko ________________________________________ Vicko Rakigjija Hotel General Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a wonderful hotel in a great location. I can’t fault the hotel itself, the staff or the amenities. This was our second holiday here & services were just as great as before. There are lovely beaches directly behind the hotel & the old town is only half hour away on the bus near the hotel. However, i would not go all inclusive again. The food options & quality were not as high as our previous visit in 2013. I would probably go for the breakfast only option if visiting again.
Stayed 7 nights in Jun 2019
Response from Vicko Rakigjija on 9 Aug 2019
Dear Guest, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Valamar Club Dubrovnik hotel so much. We hope to welcome you again at Valamar Club. Warm regards from Dubrovnik, ________________________________________ Vicko Rakigjija Hotel General Manager

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019
Response from Vicko Rakigjija on 9 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ________________________________________ Vicko Rakigjija Hotel General Manager

8/10 Good

neil

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2019
Response from Vicko Rakigjija on 24 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vicko Rakigjija Hotel General Manager

6/10 Okay

David, Vancouver

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
No bellboy to help with luggage. Rooms small and sometimes ac cannot keep room cool enough. More remote from old city compared to other hotels. Kid pool great. Beach not sandy, mostly small pebbles.
Stayed 2 nights in Jun 2019
Response from Vicko R on 8 Jul 2019
Dear Guest, Thank you for your feedback. Kind regards, Hotel Valamar Club Dubrovnik Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a beautiful outlook and is also very convenient to get into Dubrovnik on the bus. There are shops restaurant/bars within a couple of minutes walk and a beach. We also found the entertainment staff at the hotel extremely good.
Stayed 7 nights in Jun 2019
Response from Vicko R on 30 Jun 2019
Dear Guest, Thank you for choosing Valamar Club Dubrovnik Hotel for your holidays and for the time you took to write your comments. I hope we will have the pleasure of welcoming you back at our hotel. Warm regards, Vicko Rakigjija Hotel Director

10/10 Excellent

Kirk, Boca raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the water very clean. The resort is well maintained and well kept.
Stayed 3 nights in Jun 2019
Response from Vicko R on 27 Jun 2019
Dear Guest, Thank you for choosing our hotel for your vacation in Croatia and for sharing your review with other guests. We are looking forward to seeing you again. Warm regards, Vicko Rakigjija Hotel Director

8/10 Good

g.s.california

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall wonderful staff staff very helpful everyone is warm and always attentive to guests.. lots of choices for breakfast, nice view and pool.. i just dont like the bathroom its very very small even for a petite 120 lbs i could hardly move. everything else is fine..
Stayed 2 nights in Jun 2019
Response from Vicko R on 27 Jun 2019
Dear Guest, Thank you for choosing Valamar Club Dubrovnik Hotel for your holidays and for the time you took to write your comments. I hope we will have the pleasure of welcoming you back at our hotel. Warm regards, Vicko Rakigjija Hotel Director

6/10 Okay

Elvira

Disliked: Property conditions & facilities
Average
The condition of the room was poor, we had ants in our room, bathroom door was missing pieces on the knob and the WiFi was spotty. Not what I expected from a Valamar hotel
Stayed 2 nights in Jun 2019
Response from Vicko R on 27 Jun 2019
Dear Guest, Thank you for sharing your experience with other travellers, even if not entirely positive one, we still appreciate and respect your point of view. We are trying, constantly, to improve hotel hardware and service and already it is recognized by many guests. Once again please accept our most sincere apologies. Best regards, Vicko Rakigjija Hotel Director

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel and great service from all the staff. Will revisit again for sure
Stayed 5 nights in Jun 2019
Response from Vicko R on 27 Jun 2019
Dear Guest, thank you for choosing our hotel for your stay and for your lovely comment. Our goal is to give you the best possible service. We are glad that you enjoyed our entire service. We hope you will visit us again in the future. Until your next visit, on behalf of whole staff please receive kind regards. Vicko Rakigjija Hotel Director