"If you are booking this hotel solely for the location, you won’t be disappointed—it sits right on beautiful Lapad Bay. The staff are also absolute gems; everyone we encountered was super friendly, welcoming, and genuinely helpful.
The cleaning staff, in particular, deserve a medal. They work incredibly hard to keep the linen, towels, and rooms as clean as humanly possible, but they are fighting a losing battle. You simply cannot clean "old." The carpets are heavily stained and need a complete replacement, and the showers are severely outdated and desperately need to be ripped out and replaced.
The physical state of this property is completely run down and unmaintained. There is no lift, so be prepared for all stairs—depending on your room, you could potentially be hauling your heavy suitcases up six grueling flights of stairs with zero assistance.
On a positive note, once you finally drag yourself to the room, the mattress is surprisingly comfortable, and the smart TV with working Netflix was a great touch for winding down in the evening.
To the owners: stop relying entirely on your amazing location and hard-working staff to carry this business. You need to either knock this building down and rebuild, or shut it down for a massive modernisation.
Pros: Fantastic Lapad Bay location, wonderfully friendly staff, comfortable bed, and great smart TV/Netflix.
Cons: No lift (6 flights of stairs), stained carpets, outdated showers, entirely unmaintained."
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