Dunewood Holidays

It was the perfect location for the event we were attending

Great space. Great location. The pub next door called the perfect pint was fabulous. The only downfall was the loudness from times square could possibly keep you up at night. But a good glass or two of Guinness at the pub helped to put us right to sleep

Habitación grande y cómoda para 4 personas. El staff súper amables y atentos hablan español. Desayuno buffet variado y el fashion bar sirve comida para todos los gustos. También tiene una cafetería que hacen cafés, batidas, ensaladas, sándwiches y helado. Súper céntrico para ir a Times Square a solo 2 min caminando. Súper recomendado

First, this is a great location, and the staff was extremely friendly and helpful. Room was clean and served it's purpose. My only issue was they didn't have the suite we reserved available on our first night at check-in. The staff was very apologetic and offered to give us a different room for the first night and then move to our reserved room the second day for the remainder of our stay. The issue with this was that while I was traveling with a good friend, we were not the share-a-bed kind of friends, and the room they offered us for the first night had only one queen bed with no options for a rollaway. Our suite we had reserved had a separate bedroom and a pullout in the living room, which was perfect for us. We ended up staying in the alternative room the first night, and there was a recliner which I managed to utilize for sleeping. Once we got our reserved room it was a great stay! My only issue is that they offered me a $200 credit for that first night, but I never saw that credit materialize when I balanced the amount afterward. I just don't have the energy to try and bicker for that credit at this point, but clearly while the staff was super helpful and apologetic, something got missed between the promise and the actual execution. I would stay there again, but I would call ahead to confirm multiple times to make sure the room I have is what I'm getting when I arrive.

The hotel is not bad and is in a good location. Our room was clean, the bathtub had rust on it, though. Also, the toilet paper is cheaper than toilet paper in public bathrooms. One of the things that disappointed us the most is that the pictures of the rooftop area are misleading and outdated. The rooftop does not look like what they’re making it look like in the pictures. It’s under construction and covered now.