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Coastlands Musgrave Hotel

4.0 star property
A peaceful retreat in Musgrave where garden views provide a backdrop for relaxation and the spa offers treatments to restore tired travelers

Choose dates to view prices

Coastlands Musgrave Hotel offers a tranquil getaway surrounded by gardens with scenic views. Travelers can book treatments at the Fleur de Lis spa, enjoy Mediterranean dishes at 315 Restaurant, or cool off with a swim in the hotel pool after exploring the area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is €94
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out fee: ZAR 350

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 275 for adults and from ZAR 140 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 250 (one-way), (from 9 to 12 years old)
  • Covered self-parking fee: ZAR 50 per day
  • Late check-out fee: ZAR 350

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does Coastlands Musgrave Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at Coastlands Musgrave Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Coastlands Musgrave Hotel on 24 May 2026 start from €94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Coastlands Musgrave Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coastlands Musgrave Hotel?

Self-parking is available for ZAR 50 per day. Limited spots are available.

What time is check-in at Coastlands Musgrave Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Coastlands Musgrave Hotel?

Checkout is at 11 AM. Late checkout is available for ZAR 350.

Does Coastlands Musgrave Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 450 per vehicle applies.

Where is Coastlands Musgrave Hotel located?

Located in Musgrave, this spa hotel is within a 15-minute walk of The Internet Cafe and St. Thomas' Church. Killie Campbell Africana Library and Musgrave Centre are also within 1 mile (2 km).

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

7.8

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 56 out of 161 reviews
Rating 8 - Good. 55 out of 161 reviews
Rating 6 - Okay. 27 out of 161 reviews
Rating 4 - Poor. 9 out of 161 reviews
Rating 2 - Terrible. 14 out of 161 reviews

Reviews

Verified

10/10 Excellent

Vuyelwa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb. Room spotless clean Staff friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ophila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Motalane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything wa so beautiful and coordinated. Would love to come back again. The stuff was amazing friendly and cooperative.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was a little noisy, you can hear your next door neighbours in the other room. Other than that the room was clean, the breakfast was fabulous and the spa experience was amazing
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

After a few initial hiccups with admin and maintenance - we enjoyed the Coastlands experience that we had become accustomed to. The GM and fontline manager went out of their way to ensure that the remainder of our stay was comfortable.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

tamara

Liked: Cleanliness
Disliked: Staff & service
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
I’d booked a specific room (upper floor, balcony etc). I’d stayed in this hotel before and know its layout. On check-in, reception attempted to palm me off with an inferior room (without offering me a price reduction). When I insisted on the class of room I’d booked, was told it would be ready in 15 mins. It wasn’t! Reception staff didn’t seem able to communicate with the cleaning staff. After an hour of waiting, I finally accepted a room slightly worse than I’d booked because I just couldn’t wait any longer. Room was fine. The buffet breakfast also had some issues. First by SA standards it’s quite expensive at R230pp. For this I expect a good standard buffet. It was so-so, but in particular the coffee was awful. Essentially left sitting for a very long time in a flask, it was undrinkable. Freshly brewed coffee should be standard these days.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Mrs N

Disliked: Cleanliness, property conditions & facilities, room comfort

BAD SERVICE AT CHECK IN

very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Obey

Liked: Property conditions & facilities
Disliked: Staff & service
The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Abdoul

Disliked: Staff & service, amenities, property conditions & facilities
Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Moutie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointed

For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was lovely, hotel just needs more porters and need to allocate higher floor rooms to those who book them because i was given a lower floor when i booked highest, but other than that was amazing :)
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Thembeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Amazing hotel indeed a place to be, will visit again
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Durban Business stopover

Sadly a little tired of a property. Shower had no pressure. Was a little disappointed with the whole set up.
Stayed 1 night in Feb 2021
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star quality

Everything was amazing, i will definitely go back.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Upgrade the tv and channels,generic

The hotel is quite classy and u expect everything to be classy in the rooms.The tv channels and tv in the room must be upgraded. If you have kids they get bored. Remotes dont work. Tv channels dont work. Airconditioning is very noisy. The room plugs trip very easily. They are aware of the electricity tripping issue, upto them to resolve it. Otherwise a good hotel. Comfortable in the room. Very clean and the staff are ever willing to help. Good service
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Appaulling

1stly, when we arrived from jozi, my husband had to sit in the vehicle until there was parking available so basically waiting there for some1 to decide to leave. When we did reach da room, we opened the door and was hit with a stench, it came from the toilet. We had to open windows to get rid of it.. the room itself was really small but I guess its wat was meant by a standard room but the condition of it was terrible. There were stains on the wall and on the lampshades. The curtains were ripped in certain places, the bed totally uncomfortable, and there was a globe just laying around on my pedestal.. I awoke in da morning with serious back pains n so did my husband.never again.. What kind of made up for the terrible experience was the breakfast and the staff serving there plus the helpful security guards. Thank you guys. I gave it a 2 star cos of you guys.
Lamp shade
Light bulb just laying there
Walls
Walls
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel requires a revamp. Looks tired.

I stayed at the hotel due to its convenient location and price point. I have stayed at the hotel before. It has been a while since my last stay and I found that the hotel has deteriorated quite a bit. It seems to lack any sort of maintenance. Very run down and not 4 definitely star. Room safe was not working, but I was too tired to call and have my privacy invaded while they repair it. Couldn't get hold of reception telephonically to enquire about a different matter. Had to call a few times. Breakfast service was good. Generally hotel requires a revamp.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Mohamed Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a lovely stay,Manager farouk was very hospitable,Thanks we will be back
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Tebogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Accomodation

It was awesome
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Bongani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ambience

Lovely, clean and tidy rooms. Wonderful, helpful hotel staff. Quiet neighbourhood too. An awesome experience overall.
Stayed 2 nights in Jun 2019