"Not sure how the hotel maintains the 4*status. The bar staff on the second day was great. They managed to get us a burger from the evening menue an hour before the lunch menue finished. Highly appreciated. The breakfast was for £16 p.P. A bit pricey for what it was. The superior room was 11qm with ..."

"Nice clean warm room, was a little bit of noise which was to be expected in the centre , it didn’t disturb us. Breakfast was nice and served tea/coffee at the table which was nice"

"Staff so friendly. Breakfast was top class."

"Bed very comfortable. Bathroom clean. However the drain in the basin was extremely slow to drain of water. Our biscuits weren’t replenished either. Small things but overall a pleasant stay."

"Will be our go to place to stay when we visit Newcastle from now on"

"Welcome was average, just going through the motions. Club room was furnished with some taste, although a bit of wear was showing on furniture. Bathroom fan not working, which drives me mad but I’ve given up complaining to any hotel as it’s so common. I know these things burn out easily when lights ..."