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Reviews of AmericInn by Wyndham Eagle River Downtown

2 out of 5
AmericInn by Wyndham Eagle River Downtown
200 West Pine St, Eagle River, WI

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 202 reviews" "
Rating 8 - Good. 92 out of 202 reviews" "
Rating 6 - Okay. 39 out of 202 reviews" "
Rating 4 - Poor. 18 out of 202 reviews" "
Rating 2 - Terrible. 3 out of 202 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Bernie

Travelled with family
Liked: Cleanliness
Rooms were clean; looked like new flooring was recently installed; no hair dryer in room and "hot" food on breakfast buffet needed to be warmer.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful throughout our stay.
Stayed 1 night in Feb 2024

6/10 Okay

Carrie

Travelled with family
I had to scrub the tub myself and was told that it was black because the building was 30 years old. The hot tub jets really didn't work and it seemed to have mold around it. It just doesn't have that same cozy feeling that it used to.
Stayed 2 nights in Oct 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The outside needs better lighting at night !
Stayed 3 nights in Oct 2023

8/10 Good

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com need to reimburse me....
Was a good place to stay! I was upset that hotels.com listed a room that was unavailable all together!! Was unhappy with that!!!! But the Super 8 was great staying there!!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Less than average hotel
The front desk clerk who checked us in was very pleasant and helpful. The bathroom floor had several hairs on the corners by the tub. It appeared the bedroom area was clean. The TV was fairly small as compared to other hotels we have stayed in. The pool and hot tub area was very outdated. There were sheets of plastic over all of the windows in the pool area. I assume that was done to keep the heat from escaping. It appeared, there was at one time, a steam room. It had been closed up along with a bathroom that was also in the pool area. The location was fine for our needs since it is within the city. The Continental breakfast was average at best. I don't believe this was a hotel stay worth $143.64
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Barb, Ogdensburg wi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on snowmobile trail close to eating places. Great free breakfast
Stayed 2 nights in Feb 2020

4/10 Poor

Rachel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
From 2am to 4am guests were loud and arguing in the hallway. No extra blankets in the room. Very thin blankets on bed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very hospitable and the hotel is conveniently located on snowmobile trails heading in all directions.
Stayed 3 nights in Jan 2020

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Hotel was easy to book. Check in was smooth and pleasant. Room was clean an everything worked. Check out was easy. Breakfast was as good as you could expect for that format. Will stay again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater in the room was very noisy. Also the fan in bathroom was loud
Stayed 1 night in Nov 2019

8/10 Good

Linda, Valparaiso, In

Travelled with family
Liked: Cleanliness, staff & service, amenities
Trip was a quick turnaround to visit a relative. The room was clean, location was excellent. Hot breakfast was better than some. Only complaint was our mattress.
Stayed 2 nights in Oct 2019

8/10 Good

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
It was way overpriced for the quality of the room and condition/cleanliness of carpets and walls.
Stayed 1 night in Sep 2019

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Wine trip
The bed and the pillows were below standard.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labor Day stay
It was good, bath tub has a drip so it was full of water when we got there. It was plugged. Everyone was nice and breakfast hit the spot.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent price & breakfast. Enjoyed whirlpool & swimming pool
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the breakfast - beds and room were clean and comfortable. Pool and hot tub area definitely need updating. Rim around hot tub looked like it was developing mold. Pool and hot tub were very old, paint peeling and whole pool room was in bad need of repair and updating.
Stayed 1 night in Aug 2019

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price.
When I first arrived the front desk woman was on a personal call and then proceeded to answer the phone and help the person on the phone instead of the customer in front of her. The hotel is outdated and dirty and our room smelled of urine, not sure if it was human or pet urine, as they do except pets in the hotel. We did not complain as we were only staying for the one night and leaving at 5 o’clock in the morning. But definitely was not worth the price that we paid.
Stayed 1 night in Aug 2019
Response from gm on 21 Sept 2019
I'm sorry you were not satisfied with your room. We do check the rooms before guests check in and did not detect any smell. If you had told us, we would have been happy to switch your room to one that would have been appealing to you.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to stay. Had an accident on the road to travel to facility. Was not able to stay. Was not able to get my money back either. what a total loss.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Location was great. Property was clean. The hotel was dated. Needs a upgrade. Carpet in hallway. Beds need to be replaced. etc.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Staff friendly. Pool and hot tub are decent.
Stayed 2 nights in Jul 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a nice stay. It is by no means a soundproof hotel, so as long as you don’t have bar crowd rolling in at 2AM like we did one night, it’s ok! Also, pillows are old and hard, and the thin velvet blanket was less than comfortable. If you bring your own, you’ll be fine! Lastly, the pool sides (above water) were covered in mold, but the pool was otherwise warm and fun for our boys. The hot tub is large, so that was nice. The staff was super friendly and accommodating, the room was clean, and the hot breakfast was pretty good.
Stayed 2 nights in Jul 2019

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable and convenient
This was our third or fourth stay here over a number of years. Overall, the staff is friendly and the hotel's condition is fine. Our bathroom coming in was not well cleaned and the short-staffed cleaning staff did the minimum during our stay. The breakfasts were fine per Super 8's usual standard - eggs, sausage, biscuits and gravy, and waffles, fruit, yogurt, breads, juice, milk and coffee. The pool and hot tub worked well. The beds were comfortable, the A/C worked fine, and the water was very hot. We would stay there again. The location in Eagle River made it convenient for us. Gas, fast food, Eagle River Roasters are nearby.
Stayed 7 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time fishing with old friends
Stayed 2 nights in May 2019

10/10 Excellent

Beth, Portage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very nice as well as the hot tub, staff was friendly and helpful. Room was clean and well-kept.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only thing i did not like is when i rented the room the pics on expedia led me to believe that there was a whirlpool in the room . there was not. after running a marathon it would have felt nice and in reality i did not get the deal i paid for
Stayed 2 nights in May 2019
Response from bjh on 16 May 2019
I am sorry you didn't get a room with a whirlpool. Unfortunately, we do track the pictures on Expedia. If I recall, you wanted a room with 2 queen beds and a whirlpool. Super 8 has no rooms with these specifications. Again we're sorry we couldn't accomodate your specific choices. We hope the Marathon went well.

4/10 Poor

Sally

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was directly in from front desk. Lobby was extremely noisy thru the night. When registering, asking for a different room and was told no. Rooms were not all taken. Parking lot not full.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Room was pretty dirty!
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. Grimy rooms. Good location.
Very friendly staff. Rooms could be cleaner, especially bath/hot tubs. Good location.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
The pool area could use a power washer. But other than that it was good.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Lynn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019