West Portsmouth Hotel Guide - Earl Thomas Conley Riverside Park hotels in West Portsmouth, United States of America.

"Please avoid this place at all costs. Got bitten by bedbugs . They switched rooms to a different hall and that was worse than before. Has do go to the hospital for this. I am working on getting my refund. Staff on duty tried to help but this is beyond Unacceptable. "

"Pulled up to girl yelling cussing and smoking in her robe in parking lot, turns out was the receptionist. Get to room the toilet had pee in it, a key was on the floor under door from someone else soap on the floor from someone else and trash in room from others. Next day same car from the worker and her (husband?)were parked under overhead covering. Both looked like havent showers in a week or more. They also had a teenage son walking around lobby no shoes. Place was gross. Food was in a crockpot and no way i was eating any of that."

"Was a great place to get away from the busyness. Would go again great country."

"I mean honestly you get what you pay for, the room was clean as long as you don't mind roaches coming in from the AC. The staff was friendly and helpful. Its in a downtown location near several gas stations, stores and restaurants. "

"Room was clean and breakfast was good. "

"Great staff very friendly "

"Kitchen was fully stocked"

"Yes i loved it there"

"I was disappointed with this booking experience. The website stated that check-in instructions would be provided three days prior, but I never received them and had to contact customer service because I was unable to reach the host. Response times were consistently slow.More concerning, the host was aware of intermittent plumbing issues for at least two weeks but failed to disclose this before our arrival. Upon check-in, we discovered that the shower would not drain and the toilet was backed up. Multiple attempts to fix it with a plunger were unsuccessful.When I messaged the host, it took over an hour to receive a response. She stated she had tried to send a message earlier that day about the issue, but we never received anything. By the next morning, the problem had worsened significantly, with water overflowing and the entire house smelling of raw sewage. The only response we received was that it was “out of her control.”To make matters worse, we were refunded less than half of the total cost, which did not reflect the severity of the situation or the impact on our stay.The last message sent was asking for a reason why we weren’t issued a full refund and we never received a response. This is extremely disappointing and poor communication on the host. I was surprised since the previous reviews didn’t mention any issues. "