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Reviews of Burke Mountain Hotel & Conference Center

3 out of 5
Burke Mountain Hotel & Conference Center
2259 Mountain Rd, East Burke, VT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 222 reviews" "
Rating 8 - Good. 65 out of 222 reviews" "
Rating 6 - Okay. 15 out of 222 reviews" "
Rating 4 - Poor. 7 out of 222 reviews" "
Rating 2 - Terrible. 1 out of 222 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, Hanover

Stayed 2 nights in Feb 2024
Response from Siobhan Shufelt, Lodging Director on 22 Mar 2024
Thank you! We are glad you enjoyed your stay, Safe Travels.

6/10 Okay

Erin

Stayed 3 nights in Jan 2024
Response from Siobhan Shufelt, Lodging Director on 17 Jan 2024
Thank you for taking the time to write a review, we hope you enjoyed your stay. Safe Travels!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Siobhan Shufelt, Lodging Director on 17 Jan 2024
We are glad you enjoyed your stay, thank you for choosing Burke Mountain Hotel and Conference Center. Safe Travels!

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Place needs a new management company
Stayed 1 night in Dec 2023
Response from Siobhan Shufelt, Lodging Director on 3 Jan 2024
Ron, I have reached out regarding your stay, we appreciate you taking the time to share your feedback so we may improve our services for all guests. Safe Travels and I hope to hear from you soon. Safe Travels!

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff.
Stayed 1 night in Dec 2023
Response from Siobhan Shufelt, Lodging Director on 3 Jan 2024
Thank you for your feedback, we appreciate your business and taking the time to write a review. Happy New Year and Safe Travels!

10/10 Excellent

Lonn, Francestown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The bed was comfortable. Amd it is a beutiful property.
Stayed 1 night in Oct 2023
Response from Siobhan Shufelt, Lodging Director on 31 Oct 2023
Lonn - we are so glad you enjoyed your stay! Thank you for taking the time to write a review, we appreciate your business. Take care and Safe Travels!

10/10 Excellent

Brian, South Weymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 2 nights in Oct 2023
Response from Daniel Morse, Operations Manager on 23 Oct 2023
Thank you, Brian for taking the time to let us know that we are doing such an awesome job! Our team will appreciate the good news. Cheers!

8/10 Good

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fall get away.
Staff were kind and helpful. In room kitchenette was nicely appointed. Badly needed a new mattress. The king bed had two twin mattresses that both sunk to the middle . Ate one evening at the pub. The food and service were great! Everything you need, but nothing more.
Stayed 3 nights in Oct 2023
Response from Daniel Morse, Operations Manager on 23 Oct 2023
Thank you for taking the time to highlight the hard work our staff is doing. We always appreciate kind words from our guests. We also welcome any areas for improvement that our guests can call attention to as we are consistently aiming to give our guests the best experience possible. Thank you again, EVA, for your time and for staying with us. Cheers!

10/10 Excellent

Lusine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall vacation
Very beautiful place to stay
Stayed 1 night in Oct 2023
Response from Siobhan Shufelt, Lodging Director on 17 Oct 2023
Thank you Lusine for taking the time to write a review, we appreciate your feedback and are glad you enjoyed your stay! Safe Travels!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique setting was wonderful. They need to have at least another chair and a luggage rack in the room.
Stayed 1 night in Oct 2023
Response from Siobhan Shufelt, Lodging Director on 13 Oct 2023
Thank you for taking the time to write a review, we appreciate your business and feedback. Our larger rooms are equipped with full living areas, unfortunately, due to the fire code we are unable to put multiple chairs in our smaller rooms. Safe Travels!

8/10 Good

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Siobhan Shufelt, Lodging Director on 12 Oct 2023
Thank you for taking the time to write a review, we appreciate your feedback. Safe Travels!

10/10 Excellent

Anurag Sadanand

Liked: Cleanliness, staff & service, property conditions & facilities
It was agreat ski resort
Stayed 2 nights in Oct 2023
Response from Siobhan Shufelt, Lodging Director on 12 Oct 2023
Thank you for taking the time to write a review, we appreciate your feedback. Safe Travels!

8/10 Good

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2023
Response from Siobhan Shufelt, Lodging Director on 6 Oct 2023
Thank you for taking the time to write a review, we are glad you enjoyed your stay. Safe Travels!

8/10 Good

Courtney

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we had a concern with our first room, they helped easily give us a different room without hesitation. We also checked in early since we arrived early and our room was ready. We enjoyed the pool and hot tub as well as the on property bar/grille. We were thankful for the kitchen in our room too so we could prepare our own meals. Very good stay!
Stayed 2 nights in Sep 2023
Response from Siobhan Shufelt, Lodging Director on 25 Sept 2023
Thank you for taking the time to write a review, I am glad to hear that our staff was able to fix your concerns right away. We appreciate your business, Safe Travels!

8/10 Good

Lisa

Stayed 2 nights in Sep 2023
Response from Siobhan Shufelt, Lodging Director on 26 Sept 2023
Thank you for your feedback, Safe Travels!

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are newly finished and clean, but lacks a comfortable sitting chair. The kitchenette with half height refrigerator, 2-burner electric stove and microwave were a nice feature. Was disappointed the management did not inform us at the time of the reservation that all the hallways to the rooms would be under construction/renovation. Given that the hotel was full at this time of the season, was surprised there was only one small snackbar/limited menu dining option at the property.
Stayed 2 nights in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 31 Jul 2023
Dana - Thank you for taking the time to share your feedback, we appreciate your business. Safe Travels!

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Showers are poorly designed. Impossible to not get water on the floor. Excellent staff and gorgeous resort.
Stayed 1 night in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 19 Jun 2023
Liam - thank you so much for taking the time to leave us a review, we are so glad you enjoyed your stay. Safe Travels!

10/10 Excellent

Alicia

Stayed 1 night in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 31 Jul 2023
Thank you for staying with us!

4/10 Poor

Chantale, Outremont

Disliked: Staff & service, property conditions & facilities
Low staff, poor servuce
Stayed 2 nights in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 19 Jun 2023
Chantale - We appreciate the opportunity to improve our services to all guests, thank you for sharing your thoughts. Safe Travels!

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great looking building and property. You can tell it's well cared for. Seth checked us in, he was great. Polite, informative, and easy to talk to. Great stay so far!
Stayed 1 night in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 9 Jun 2023
Richard - thank you for taking the time to leave a review of your stay, we appreciate your business! Safe Travels!

6/10 Okay

Blaine

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The parking situation was really bad. Get back at night and have to park a long distance away in the dark. Bar/Restaurant hours are terrible. The rooms were fabulous and very clean.
Stayed 2 nights in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 5 Jun 2023
Blane, Thank you for taking the time to share your experience I am so sorry that you were not given directions to the correct parking lot with the safety lighting and footbridge to the front of the hotel. If you come back to stay with us again please ask about our indoor parking garage as well! I will pass along your kind comments to our housekeeping staff. Safe Travels!

8/10 Good

Gregory J

Liked: Cleanliness, staff & service, property conditions & facilities
Property location and views are fantastic.
Stayed 2 nights in Jun 2023
Response from Siobhan Shufelt, Lodging Director on 9 Jun 2023
Gregory - We are glad to hear you had a positive experience here, we look forward to hosting you again in the future. Safe Travels!

10/10 Excellent

betty

Travelled with partner
Liked: Cleanliness
The property was under construction so it was difficult to rate the property. Also, I'm a light sleeper and trying to get to sleep was a little difficult as there was a droning generator sound all night. Otherwise the room was great.
Stayed 1 night in May 2023
Response from Siobhan Shufelt, Lodging Director on 5 Jun 2023
Betty, Thank you so much for your kind words about your room. I will be sure to pass them along to the housekeeping staff! I hope you will come back and stay with us when we are finished construction to get the full experience of Burke. Safe Travels!

4/10 Poor

Charles

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I have been going to Burke Mountain since I was a kid The Mountain itself is fantastic Great family resort. however this was our first time staying at the Burke Mountain Hotel I could not be more disappointed with the staff They were extremely rude at check in and check out When asked for towels are help in the gift shop the staff could not be bothered helping I have never been to a hotel with such a terrible staff They were just down right mean I stayed with 4 other families who also had similar experiences with the staff it really was unfortunate
Stayed 4 nights in Feb 2023
Response from Siobhan Shufelt, Lodging Director on 21 Feb 2023
Charles - we are sorry to hear that you did not have the experience we would want for our guests, we do appreciate the feedback so we can improve services for all future stays. Safe Travels

10/10 Excellent

Jaime-Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and friendly resort
Beautiful, newly built hotel with great views on both sides—-you either face the spectacular Willoughby gap or you face uphill and get to watch the lifts and skiers in action! My kids loved the arcade and the convenience of the on-site restaurant and mini market off the lobby. The employees were welcoming and friendly. Our unit was lovely and so comfortable to come back to after a very cold day of skiiing. The only issue we had was that the parking does fill up when the hotel is busy. 10/10 recommend and will use this as my first choice of lodging when visiting the area in the future.
Stayed 5 nights in Dec 2022
Response from Siobhan Shufelt, Lodging Director on 21 Feb 2023
Jamie-Fae - thank you so much for sharing your positive experience here, we will be sure to pass along your kind words to the staff. Safe Travels!

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable. Fireplace in the room, a view of the mountain ski slopes and comfortable bed. We enjoyed our short stay.
Stayed 1 night in Dec 2022
Response from Siobhan Shufelt, Lodging Director on 18 Dec 2022
Thank you Candy for your thoughtful review, we are glad that you enjoyed your stay! Safe Travels!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel on the side of a mountain, immaculate all around, food at the pub was great, staff friendly.
Stayed 1 night in Nov 2022
Response from Siobhan Shufelt, Lodging Director on 17 Nov 2022
Thank you for your feedback! We are glad you enjoyed your stay, Safe Travels!

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Lodging Director, Siobhan Shufelt on 14 Nov 2022
Thank you for your review! Safe Travels!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except for the following: 1- I needed the room for an extra 1.5 hours for a Zoom meeting, and the cost was much too high (it was November low season, no justification in my opinion) 2- Wish the rooms did not have carpeting.
Stayed 1 night in Nov 2022
Response from Siobhan Shufelt, Lodging Director on 14 Nov 2022
Bruno, Thank you for your feedback, we appreciate the opportunity to improve our services for all guests. Safe Travels!

10/10 Excellent

Svitlana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of mountains
Response from Siobhan Shufelt, Lodging Director on 7 Nov 2022
Svitlana - Thank you for taking the time to write a review, we appreciate your business. Safe Travels!

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Nov 2022
Response from Siobhan Shufelt, Lodging Director on 7 Nov 2022
Carol - Thank you for taking the time to write a review, we appreciate your business. Safe Travels!

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and amenities.
Stayed 1 night in Oct 2022
Response from Siobhan Shufelt - Lodging Director on 13 Oct 2022
Kary, thank you for taking the time to share your experience we appreciate your business and hope to have you back again. Safe Travels!

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A used towel was hanging behind the door. There was still coffee in the pot. Wake-up call was 15 minutes late.
Stayed 1 night in Oct 2022
Response from Siobhan Shufelt - Lodging Director on 10 Oct 2022
Roger, Thank you for letting us know about your experience. We appreciate the opportunity to improve our services for all guests. Safe Travels!

10/10 Excellent

Gordon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views and outdoor activites best around! Friendly and accommodating staff! Comfortable sleep! Eco-friendly beyond anything we have stayed with!
Stayed 1 night in Oct 2022
Response from Siobhan Shufelt - Lodging Director on 10 Oct 2022
We are glad you enjoyed your stay, we hope to have you back again in the future! Safe Travels!

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property itself is beautiful, but there were too many odd and disappointing things about our stay to rate highly. We stayed here for a wedding that was close by. The parking is awful, our room didn’t have curtains so we were up with the sun and the staff was just OK.
Stayed 2 nights in Sep 2022
Response from Siobhan Shufelt, Lodging Director on 19 Sept 2022
Sarah, Thank you for taking the time to let us know about your experience, it allows us to improve our services to all guests. We do have several rooms that only come equipped with blinds, and not curtains but I think it's good to know it was an issue we can easily solve. Thank you again, Safe Travels!

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic!!! The room was awesome! Amenities perfect! Can’t say anything bad about our stay.
Stayed 2 nights in Sep 2022
Response from Siobhan Shufelt - Lodging Director on 10 Oct 2022
Thank you for your feedback, we appreciate your kinds works. Safe Travels!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Many ice machines were out of order. Had to search a few floors before I found one that worked. Otherwise all else was great.
Stayed 3 nights in Sep 2022
Response from Siobhan Shufelt, Lodging Director on 7 Sept 2022
Matthew, Thank you for taking the time to send your feedback, it helps us improve services for all guests. We really appreciate your review and look forward to hosting you again in the future. Safe Travels!

8/10 Good

matthew

Stayed 3 nights in Sep 2022

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful setting. very clean. spacious rooms.
Stayed 3 nights in Sep 2022
Response from Siobhan Shufelt, Lodging Director on 6 Sept 2022
Thank you Linda for taking the time to write a review and sharing your positive experience. We appreciate your time and feedback. Safe Travels!

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, bed was super comfortable, didn’t get a chance to use the pool… pub was also very good! Would definitely recommend!
Stayed 2 nights in Aug 2022
Response from Siobhan Shufelt, Lodging Director on 30 Aug 2022
Alan - Thank you so much for your kind review, we are glad you enjoyed your stay! Safe Travels!

8/10 Good

Martin-C, Palm Harbor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great vibe. But surprisingly no EV chargers available at all. None. And we were 6-7 EVs this week-end fighting for 3 x 110V regular wall outlet. Everything else was great.
Stayed 2 nights in Aug 2022
Response from Siobhan Shufelt, Lodging Director on 24 Aug 2022
Martin-C - Thank you for your feedback, we will take your suggestions under advisement. Safe Travels!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always
Amazing place to stay ! Clean and friendly always a pleasure to be there.
Stayed 2 nights in Aug 2022
Response from Daniel Morse, Operations Manager on 17 Oct 2022
Catherine - We are glad you enjoyed your stay! Thank you for visiting us. Hope to see you soon in the future.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for mountain biking. Rooms are decently spacious and all seem to have stove and fridge.
Stayed 1 night in Jul 2022
Response from Siobhan Shufelt, Lodging Director on 24 Aug 2022
Thank you for your feedback! You are correct all of our rooms, even the studios, have at minimum a fridge and stovetop. We are glad you enjoyed your stay, Safe Travels!

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views of Willoughby Gap from our balcony! Excellent dinner service at the pub.
Stayed 1 night in Jul 2022
Response from Siobhan Shufelt, Lodging Director on 24 Aug 2022
Thank you for your feedback, safe travels!

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime spot!
Stayed 2 nights in Jul 2022
Response from Siobhan Shufelt, Lodging Director on 28 Jul 2022
Thank you!

10/10 Excellent

John D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NE Kingdom stay
Great location for biking. Like the fact our room gave us the option for simple meal prep if we wanted to.
Stayed 1 night in Jun 2022
Response from Siobhan Shufelt, Lodging Director on 9 Jun 2022
John - thank you for taking the time to write a review, we love to see our guests getting top notch service!

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
This resort was great. Stayed in the off season, each room is like a studio apartment.
Stayed 1 night in Jun 2022
Response from Siobhan Shufelt, Lodging Director on 9 Jun 2022
Jessica - We appreciate you taking the time to write a review, thank you! We are glad to hear when our guests have had a wonderful stay. Safe Travels!

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay
We had a wonderful time and the hotel added to our positive experience. All staff was accommodating and polite. There was a wedding during our stay and this did not interfere at all with how quiet orderly everything was. I wish the hotel had an indoor pool. It was a bit cold to be swimming outside.
Stayed 3 nights in May 2022
Response from Siobhan Shufelt, Lodging Director on 17 Jun 2022
Vania, Thank you so much for taking the time to write a review, we appreciate your feedback and we are glad you enjoyed your stay.

8/10 Good

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022