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"I love the food, there are variety of different types of food, everything was great. except the housekeeping she didn’t clean my room well. She left dirty stuff there, and she didn’t replace the towels. But we spent great time. "

"Everything was excellent "

"Todo excelente! 100%"

"Absolutely stunning. Check in was a breeze, Evgar truly went above and beyond to welcome us. At check in, he booked us a special dinner reservation at The Magna restaurant for my husband's bday. Although reservations are not required, they truly made this dinner special with rose pedalled table, a "happy bday" plaque and a mini cake.The resort has a vast array of restaurants and I was expecting average buffet food, but let me tell you the food was delicious. The resort app was convenient to see restaurant menus, hours of operation and also their dress code. For the most part, casual clothing is required, no flip flops or tank tops. Some restaurants require pants and collared shirts for men.The room was over the top with a jacuzzi, lots of snacks and drinks, and all necessary toiletries, including a toothbrush and toothpaste. Our pool was not at all crowded and had crystal clear blue water. We saw workers treating the pools overnight, and cleaning both the pool and all lounge chairs each morning. The beach view was amazing, and there are plenty of lounge chairs with shade available. Despite the surge of seaweed, it was cleaned off each morning. If you walk down the beach to either side of the hotel, you will find local shops with extremely affordable souvenirs and massages for 1/4 of the cost compared to the hotel shops and services. We purchased lots of souveniers from Carmen and Pedro's shop at "Wal-mart" and also from the shop on th eopposite side of the hotel."

"Wonderful experience overall for a solo traveler staying at the platinum. "

"Loved that we picked the Elite Club which has their exclusive members only pools, restaurants, and lounges. This hotel has many food options like buffet, american, japanese, and other options. Even a food court available. The employees provide amazing, friendly service. Clean room, comfy bed, and there pillows were a dream. I will definitely back. "

"The resort was beautiful and clean, very large area to explore on both adults only and family side. The resort has many dining options, and my boyfriend and I loved Gourmet restaurant most, the service was quick and the food was delicious. There are cats running around the resort which was a bonus, they were very cute and friendly and we played with them a ton. Housekeeping could’ve been better, but we didn’t make a huge mess and didn’t need much tending to, but it would’ve been nice to have our sheets changed at least once during our stay; we must’ve had to request for it specifically. The beach is gorgeous and lots of loungers and beds to lay on, and lots of space from others. Overall, the stay was amazing, and we would definitely come back to Serenade All Suites and get around to the parts of the resort we hadn’t yet seen. I’d also like to thank Estefani for being very friendly, my boyfriend and I were on the beach looking for seashells and she came up to us and dug in her bag and pulled out a handful of shells we couldn’t find on the beach and gave them to us as a gift. We tipped her for her kindness and it made my day that she was so friendly. "

"Good food options "

"My family's (2 adults, 3 kids) and total group's (4 adults, 6 kids) was very positive at Serenade Punta Cana Beach & Spa Resort. The property was in great shape where it mattered to us, but it could use a little maintenance (i.e. entertainment room screen, some buildings needed a little love, missing tiles at the swim up bar). None of the needed maintenance was a turn off for our experience; the pools were in great shape and clean, the beaches were clean and accommodations (i.e. chairs, "umbrellas", common spaces like bars, lobby, room furnishings, and restaurants) were all as expected or better. The time of year we went (late July early August) there was a lot of seaweed in the ocean but that was expected (just info not a mark against Serenade). There was still a sandbar that was free of seaweed to play in the ocean and the crews worked around the clock to clean up the seaweed that washed up on the beach. Seaweed did not bother us but it was present. The staff was great and responded extremely well to tipping. Leaving a couple bucks for the minifridge stocker and house keeping went a long way. The bar and restaurant staff were attentive too; tipping went a long way here also (although it was not required to get decent service). The resort was very kid friendly and the pre-teens in our group loved getting mocktails and the freedom of grabbing a bite to eat at the beach food stand. We ate at the hibachi restaurant and the steak house twice; both were amazing."